I also had a couple packages go missing and when I called UPS, they were helpful and said to call the original shipper who can file a missing package report with them. Each time, the company I had bought the things from offered to ship me a new one right away and then if the missing one turned up just to ship it back to them. I felt like this must happen all the time and they have some way of working it out with UPS. I imagine FEDEX works the same way so I would call the company you purchased these things from.