ext_348897 ([identity profile] evilcrayon.livejournal.com) wrote in [community profile] davis_square2008-12-15 08:38 pm
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RCN Cable

I pay for basic cable, no cable box. But I don't use rabbit ears and now I have no channels whatsoever. Does anyone know what is going on? I thought that the only people affected by the switch to digital in February were people who did not get their tv signal through a cable already.
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[identity profile] tfarrell.livejournal.com 2008-12-16 01:56 am (UTC)(link)
RCN has decided that they no longer care to service customers who want basic cable with no cable box. They sent out a postcard about it a couple weeks ago.

[identity profile] pzykotic.livejournal.com 2008-12-16 05:10 am (UTC)(link)
Why would you want to pay for basic cable and not even get all of the channels Basic offers? Plus you get the guide and on-demand with a free (tiny) cable box RCN is offering for people in Somerville. If you're savvy you can get two for free too (Go to the VFW near Davis during the day and get a free box from the RCN folks that set up camp there)

[identity profile] tfarrell.livejournal.com 2008-12-16 06:07 am (UTC)(link)
I phoned RCN to ask, and they told me very clearly that the cable boxes are not free. Maybe the person I spoke with was wrong, but that's what they told me.

I have a dual tuner Tivo and if I get a box, it becomes a single tuner tivo. So I don't want a box if I don't have to.

Incidentally, I still seem to have the same service I had before; my channels have not gone away. Maybe they haven't gotten to my neighborhood yet?

[identity profile] pzykotic.livejournal.com 2008-12-16 06:15 am (UTC)(link)
It's apparently a two-day event, so your service will probably change tomorrow.

RCN's phone service *blows* - they told me the SD boxes would cost $5.99 each and none were free. I went to the Arlington office and they were very friendly and helpful. The official line is that if you don't have a box and have basic service, the first SD box is free. Every box after that isn't, but it's not $5.99. I think it's $2 or $3. Non-DVR HD Boxes are $9.99 and DVRs are $14.99 I believe (RIP OFFFF).

[identity profile] avacon.livejournal.com 2008-12-16 04:06 pm (UTC)(link)
Sadly, you may be better off switching to a TiVo HD as it has the QAM tuners that can pick up the digital channels (possibly requiring a cable card).
I also have two TiVos that are now not terribly useful.
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