I found that with RCN I get better deals by calling the local people who put fliers in your mailbox. When I call RCN direct they always offer me higher rates. I'm getting every cable channel plus the fastest modem speed & 3 cable boxes & a modem for $95 a month. When I called RCN direct they were pricing me at $180. I called Juan who put a flier in my mailbox & got the $95 rate for 2 years. I was also able to get set up faster. Calling the 800 number they told me it would be 3 weeks to get my cable etc. set up. Juan sent a crew over same day & I was set up in less than an hour. I find it all very strange, but it worked.