Internet service

[cl0udy.livejournal.com]

The roomies and I live in Porter Square and subscribe to RCN's 10mbps cable internet service (no TV). Over the last few months, we've been pretty happy with the service and promotional rate we were getting, which was $26.95/month.

Now that the promotional period is over, the rate's switched to $44.95/month for a one-year plan. RCN customer service says that's the best deal we can get right now (despite their site advertising a $43/month rate).

I'm not too happy about this. Admittedly, I don't know what the market rate is for cable internet service in Somerville, but suddenly jacking up my bill by $18/month seems sketchy. What have your experiences been like with RCN internet? Would you recommend switching to another provider?

Comments

Think carefully before actually switching

[waaronw.livejournal.com]

I'm on the Cambridge side of Porter Square, so I don't get a choice for cable - it's Comcast or nothing. Now, as much as it pains and surprises me to say this, my Comcast service has been excellent since the install. It's lightening fast (testing at 18+Mb most times) though I do pay an extra $10/mo for the faster service. HOWEVER, I know from talking to others and reading reviews, if I have a problem, I'll probably be up the proverbial creek.
Another issue: 250GB/mo cap, auto throttle for "heavy users" at any given time, and no way to monitor your usage. They also cooperate closely with certain large sue-happy industry reps, so if you are someone who uses your internet connection that way, beware. (I've had friends get C&Ds)
BTW: If you do actually switch, some of us have found that if you also subscribe to their VOIP service (actually makes my bill $2/mo more) then you mysteriously have a more reliable, less problematic connection most of the time...

Re: Think carefully before actually switching

[pushupstairs.livejournal.com]

and no way to monitor your usage

they're supposed to be rolling this out Real Soon Now^TM, FWIW.