Netflix isn't a monopoly and doesn't have monopolistic practices, unlike Blockbuster. Blockbuster ran a similar service, which was an unmitigated disaster fiscally speaking (it had some good ideas but they were badly implemented), Redbox is competing with them by using kiosks, etc. They also are far from the only people in the online streaming space.'

Netflix is doing better because it's a better service. You've mentioned a bad experience with them, which I'm assuming is throttling. I'm not saying anybody's perfect, but, yes, Netflix IS better. Not least in the arena of freedom of speech.