Another poor experience here. I took my housemate's computer in for repair, and they called to tell me that they'd fixed it and it was ready for pickup. When I arrived, the owner was running around panicking while his employees stood around doing nothing. The computer hadn't even been touched; the owner opened it up, told me the video card was dead, and it could be weeks before he could get one it to repair it. I took the computer, left, and put in a new video card the same day myself. Terrible service. Don't go there.