http://somerfriend.livejournal.com/ ([identity profile] somerfriend.livejournal.com) wrote in [community profile] davis_square2011-07-12 09:53 am
Entry tags:

Computer repair

Anyone use one of those mom and pop computer repair places that are around?   In theory they seem like they'd be great, but their storefronts and the fact that I've never heard of anyone having used one always leave me wondering...

The only other alternative I know of for something not under warranty is Best Buy Geek Squad. 

[identity profile] thelauraism.livejournal.com 2011-07-13 12:55 am (UTC)(link)
AngelTronics is awful. Their customer service was heinous and they made me feel like I was the dumbest person on Earth.

[identity profile] vonelftinhaus.livejournal.com 2011-07-17 06:56 pm (UTC)(link)
That is too bad about AngelTronics?! Usually in the past they have been helpful with me- but recently my experience was similar where they could not really fix my problem but in the end they did not charge me because they hit a wall with actually improving the condition. I do not think they are a bad shop, but might take on more than they can handle.
I will say regarding there customer skills that in general I believe there people skills are not the best