http://gdbyskyharbor.livejournal.com/ ([identity profile] gdbyskyharbor.livejournal.com) wrote in [community profile] davis_square2005-05-09 08:50 am
Entry tags:

(no subject)

Is anyone else in the area currently having a horrible time time Comcast Cable Internet? I remember that large outage we had a few weeks back and I've been experiencing the same and I want to be sure it's not my equipment before I call and complain and have the first thing their Customer Service people say is "well... is it your computer?"

I'm just getting fed up with spending money on a service that seems to fail at least 3 or 4 times a month.

[identity profile] on-reserve.livejournal.com 2005-05-09 01:12 pm (UTC)(link)
If you can, switch to RCN. Their service was much more reliable and they had the decency to credit/pro-rate for outages.

[identity profile] mrpet.livejournal.com 2005-05-09 01:31 pm (UTC)(link)
RCN was down at my apt in Davis approx 15-20 times a month. RCN wouldn't credit us and refused to figure out what was wrong. We dropped them for Comcast and only saw that one outage.

[identity profile] on-reserve.livejournal.com 2005-05-09 01:44 pm (UTC)(link)
Really? That's a switch! When I lived in Davis we were always laughing at people with AT&T. Since [livejournal.com profile] mrpet is a current resident, and a very smart one at that, I say go with his advice!

[identity profile] four-thorns.livejournal.com 2005-05-09 04:29 pm (UTC)(link)
i live in davis now, and i've had RCN since september, and i've never had an outage at all.

[identity profile] uberjay.livejournal.com 2005-05-09 08:18 pm (UTC)(link)
Same here, RCN has been great. In Waltham I had comcast, and it was nothing but trouble!