(no subject)

[gdbyskyharbor.livejournal.com]

Is anyone else in the area currently having a horrible time time Comcast Cable Internet? I remember that large outage we had a few weeks back and I've been experiencing the same and I want to be sure it's not my equipment before I call and complain and have the first thing their Customer Service people say is "well... is it your computer?"

I'm just getting fed up with spending money on a service that seems to fail at least 3 or 4 times a month.

Comments

[othniel77.livejournal.com]

2 outages in the past month here in Malden...

[jennyelfenmass.livejournal.com]

Since I changed my DNS, I haven't had any problems.

[aslant.livejournal.com]

i live about 3/4mi outside of davis, and we only had one outage in the last month that i know of, but in that case it came back on less than a minute later. but aside from that we haven't had any problems at all! good luck getting them to fix it.

[on-reserve.livejournal.com]

If you can, switch to RCN. Their service was much more reliable and they had the decency to credit/pro-rate for outages.

[mrpet.livejournal.com]

RCN was down at my apt in Davis approx 15-20 times a month. RCN wouldn't credit us and refused to figure out what was wrong. We dropped them for Comcast and only saw that one outage.

[on-reserve.livejournal.com]

Really? That's a switch! When I lived in Davis we were always laughing at people with AT&T. Since mrpet is a current resident, and a very smart one at that, I say go with his advice!

[four-thorns.livejournal.com]

i live in davis now, and i've had RCN since september, and i've never had an outage at all.

[uberjay.livejournal.com]

Same here, RCN has been great. In Waltham I had comcast, and it was nothing but trouble!

[jadelennox]

I'm in East Arlington, and we switched to Verizon DSL last month because of 2-4 outages a month from Comcast. But our DSL speed's been spotty this week.

[mrpet.livejournal.com]

I haven't seen any problems with Comcast except for that first outage.

[enochs-fable.livejournal.com]

If you have significant outages and know it's not your equipment, you can demand credit for the outages.

[talonvaki.livejournal.com]

I've not had any problems with my Comcast internet (or cable, for that matter). I'm at Summer & Hancock...

[tsuki-no-bara.livejournal.com]

i haven't noticed any problems either, except the one last month. i'm down by highland and central.

[schpahky.livejournal.com]

I've not had problems. They upgraded to a higher speed at least in our package - told us somewhere to unplug the router and plug it back in. Maybe you could try that?

[bombardiette.livejournal.com]

I haven't had any problems in over a year. Quite happy.

[veda815.livejournal.com]

No problems here in Medford.

THANKS!!!

[gdbyskyharbor.livejournal.com]

Thanks everybody for the advice... I'm beginning to think (from the responces above) that perhaps it may indeed be some equipment problems at my end.

Maybe I should try to resolve not to get mad at Comcast so much...?

... naw.