ext_110931 ([identity profile] rmd.livejournal.com) wrote in [community profile] davis_square2013-06-18 05:04 pm
Entry tags:

hard drive recovery?

Anyone have a recommendation for someone (preferably local) to do hard drive recovery? I've got an external hard drive - Western Digital "My Book World" - that's b0rked, and I'd love to see if it's possible to get (any of) the data off of it.

Thanks!

[identity profile] wintahill.livejournal.com 2013-06-19 06:22 pm (UTC)(link)
I can't look up the exact numbers at the moment because that would be somewhere in my old email archives. From memory though it ranged from $700ish to $2,500ish the 3 or 4 times we have used them at work.

The biggest factors where the size of the hard drive itself and whether you wanted rush service. The lower number was for a 250GB hard drive and the higher number was for a 1TB hard drive, if I recall correctly.

I consider that to be pricey, but in these cases it was important enough to the users to pay to retrieve the data and Drivesavers was able to do it. These were drives that would not spin up properly or mount anymore. I could not say whether it was a circuit board or other internal mechanical problem though.

As Teele_Sq mentioned below, it could just be a problem with your USB enclosure. It would be best to test the bare drive directly by taking it out first. You will most likely trash the enclosure doing that, but anyone who was attempting to retrieve the data would need to do that anyway.