getting City tree trimmed?

[jd-science.livejournal.com]

Looking for advice... I put in a request to 311 over two months ago to have a City tree in front of my house trimmed. I've followed up 3 times to 311 and once to an individual DPW employee. The only responses I've gotten are that my request has been sent to DPW.

Has anyone ever had a situation like this and dealt with it successfully? It's apparently not allowed to have a private company come trim the tree, so I'm a bit stuck. 311 has generally been helpful, but in this case I'm getting pretty frustrated.

Thanks!

Comments

Opposite problem

[craigindaville.livejournal.com]

We actually have the opposite problem. A city tree came down in 2011 in a storm, and we have regularly requested a new tree installed. When we spoke to the tree crew that was chopping it up we asked that a new on be planted, followed up with a call, and instead the area was paved over with tar. Every request since then has been ignored/left open, meanwhile new saplings were planted around the corner (came down in same storm) and there is more planting that happened this week throughout our neighborhood.

The last, semi-snarky 311 request went in this week (I can understand not running to plant something at the drop of a hat, but this has been three years and seeing the signs noting planting going on just blocks away ticked me off) so I was going to give it a few more days before the Alderman route. But just wanted to share that this non-responsiveness isn't just for trimming or removal.