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mattlistener.livejournal.com) wrote in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png)
davis_square2004-01-06 10:43 pm
mattlistener.livejournal.com) wrote in davis_square2004-01-06 10:43 pm
Comcast rates
I was interested to note when I got the new rate sheet from Comcast last month that the cable internet rate in Somerville went down from $45.95 to $42.95. (That's assuming a $15 discount for also having Cable TV or Digital Phone through them.) I called to verify and the Comcast person of the minute said yes indeed, they shuffled the rates as of 1/1/04 and some areas - such as mine - went down.
Later, bill received for January: $45.95 for cable. Called again, and the new person of the minute said he knew of no rate change, but if I had a rate sheet that said otherwise, I should fax it to them and they'd adjust my account.
So... I thought there might be some Comcast internet folks here who'd be interested to know that at least the marketing folks at Comcast think there's a new rate for Somerville, and if you send the billing department Comcast's own rate sheet, you may actually see it!
Later, bill received for January: $45.95 for cable. Called again, and the new person of the minute said he knew of no rate change, but if I had a rate sheet that said otherwise, I should fax it to them and they'd adjust my account.
So... I thought there might be some Comcast internet folks here who'd be interested to know that at least the marketing folks at Comcast think there's a new rate for Somerville, and if you send the billing department Comcast's own rate sheet, you may actually see it!
no subject
The Digital Phone part is new, I think. We don't have a TV, we were just paying $11 or whatever for Cable TV so we could get the $15 discount. (I'm guessing they get more ad revenue if they can claim more TV subscribers.) Getting rid of the cable TV bill, plus a $5 or so multi-service discount on the Digital Phone service, is a nice win. (I explicitly confirmed that both discounts apply.)