mon-deluge.livejournal.com ([identity profile] mon-deluge.livejournal.com) wrote in [community profile] davis_square2009-07-10 12:50 pm
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So I got a parking ticket about a month ago in Davis Square. I was about to pay it online, but I  see they have a $3 convenience fee (yikes!). I was going to pay by phone but the number that they give is (617) 625-1951 is out of service. Is there a number that anyone knows about that I  can call. Perusing the Somerville site hasn't been terribly productive and I'm out of state, so I can't go in person or anything.

I know it may seem like I'm being cheap, but I'm a student, unemployed, and 3 bucks for a 20 dollar ticket seems a bit...excessive. I may just suck it up and do it, but I'd rather send a check and pay about forty cents for it due to postage than to pay 3 bucks for a convenience fee (the highest I've seen out of the 3 cities I've gotten parking tickets in).

[identity profile] anomie666.livejournal.com 2009-07-10 04:58 pm (UTC)(link)
I'd call 311. I'm sure they would help you or give you the correct number to call. :)

EDIT: Outside of MA, call 617-666-3311.
Edited 2009-07-10 16:59 (UTC)

[identity profile] tamalinn.livejournal.com 2009-07-10 05:00 pm (UTC)(link)
I went to the Somerville website, and it took me two seconds to find this:
http://www.somervillema.gov/Department.cfm?dept=TRAFFIC
Call them and ask your questions. If it's been more than 20 days since you were ticketed, your fine probably went up.

[identity profile] douxquemiel.livejournal.com 2009-07-10 05:14 pm (UTC)(link)
I actually think that there's a charge to do it by phone, too. Your best bet would probably be to mail in a check.

But [livejournal.com profile] tamalinn makes a good point; if it's been a while, your fee probably went up.

Wait

[identity profile] silveraeroguy.livejournal.com 2009-07-10 05:49 pm (UTC)(link)
They adding $3.00 to the ticket even though you're still mailing it in?

Perhaps I would understand better if they decided on "waiving" a late fee charge.

IIRC, 20 days = 20 business days. Also, if you entered the ticket # into their request form online it'd tell you prior to paying if there were any late fees.

I used to work 4 or 5 blocks away and, thanks to T&Ps hours, found it easier to accept the $3.00 fee for paying online.
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Re: Wait

[identity profile] perspicuity.livejournal.com 2009-07-10 06:08 pm (UTC)(link)
pay in person?

or better yet, fight the ticket ;)

#
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Re: Wait

[identity profile] perspicuity.livejournal.com 2009-07-10 06:18 pm (UTC)(link)
ah, well, a friend could do it, but the convenience ;)

well, mail it is then. depending on the time involved, calling them to let them know you've sent the check might be useful. otherwise, i played bingo with the idiots once, and they sent back a bill for something like $2 late fee. which i paid. then got a refiled fee or some shit. i had to call a human to have them knock it off.

#

Re: Wait

[identity profile] hammercock.livejournal.com 2009-07-10 07:13 pm (UTC)(link)
If you can get a friend to go to the parking office for you, there is a machine in there that, IIRC, can be used to pay off tickets, excise tax, and the like. I think all you need is the citation number and a credit/debit card (can't remember if it takes cash). Alternatively, someone could probably wait on line and give cash to the people in the office as long as they had the citation number (and maybe your plate number as well, just for extra confirmation). Know anyone who's willing to front you $20? :-}

Re: Wait

[identity profile] intuition-ist.livejournal.com 2009-07-10 10:52 pm (UTC)(link)
you may want to have her go, pay the thing, and then tell you how much it will be. they apparently want the whole thing (ticket + late fees) paid at once, so much so that if you'd mailed them a check for the amount on the ticket, they might actually mail it back to you.

[identity profile] m00n.livejournal.com 2009-07-10 05:57 pm (UTC)(link)
What I do not understand is how they've managed to arrive at a setup where it is somehow more expensive to do the automatic online transaction than to pay someone to open your envelope and process your paperwork by hand.

[identity profile] yourenotwithme.livejournal.com 2009-07-10 07:15 pm (UTC)(link)
I paid a parking ticket last month and there is not a fee for parking tickets. It may have just changed but I paid the $20 flat.

[identity profile] yourenotwithme.livejournal.com 2009-07-11 06:06 am (UTC)(link)
Online. Sorry, I meant to clarify that!

[identity profile] jamiesquared.livejournal.com 2009-07-10 07:46 pm (UTC)(link)
I paid a ticket in the spring online and did not pay a fee. I wonder if this is a new fee.

Re: http://www.somervillema.gov/paybills.cfm

[identity profile] laryu.livejournal.com 2009-07-10 08:23 pm (UTC)(link)
I thought explicit credit card surcharges were illegal in Massachusetts?

Re: http://www.somervillema.gov/paybills.cfm

[identity profile] boblothrope.livejournal.com 2009-07-10 09:08 pm (UTC)(link)
It's a surcharge for paying online, which isn't exactly the same thing.

Re: http://www.somervillema.gov/paybills.cfm

[identity profile] pushupstairs.livejournal.com 2009-07-12 03:39 am (UTC)(link)
even though it essentially is just that because that's how you pay for things online. but if you call it an "online transaction fee" as opposed to "credit card surcharge" it's legal!

Re: http://www.somervillema.gov/paybills.cfm

[identity profile] hrafn.livejournal.com 2009-07-10 10:16 pm (UTC)(link)
Real classy, Somerville!

[identity profile] masswich.livejournal.com 2009-07-11 12:11 pm (UTC)(link)
I don't pay any tickets on line in Somerville- the $3 is ridiculous. Boston doesn't charge anything.

I can't imagine why Somerville thinks it makes any sense to make it harder to pay tickets- the logic is probably that the service costs the city $3 so why not pass it on. But if they want to save money in the long run, they do want to have fewer tickets arriving by mail.

Also, what about the whole "we're progressive and hip and savvy" thing? You can pay a ticket for free in Boston but only if you pay $3 in hip, savvy Somerville? I don't get it.

I was wondering too why online payments...

[identity profile] nvidia99999.livejournal.com 2009-07-11 03:35 pm (UTC)(link)
Have such a steep fee. I'd pay my water bill online, but I don't want to pay the extra fee.