http://kazbotch.livejournal.com/ ([identity profile] kazbotch.livejournal.com) wrote in [community profile] davis_square2013-12-05 01:24 pm
Entry tags:

UPS deliveries

I've found that the UPS delivery driver is dropping packages without a knock or a doorbell ring recently; quite the contrary to the past behavior of requiring a signature when one wasn't actually required. Maybe it's a new guy? I live close to the Cutter/Highland intersection.

Has anyone else experienced this?

I have contacted UPS customer service and they got back to me promptly with an apology for the driver releasing the package without any notification and asked for the package tracking number so they could look into it.

Track your online purchases carefully, everyone! :)

[personal profile] ron_newman 2013-12-05 06:35 pm (UTC)(link)
is there a way to tell them to call a cellphone number instead of, or in addition to, knocking and ringing a doorbell?

[identity profile] mzrowan.livejournal.com 2013-12-05 07:36 pm (UTC)(link)
I'm not sure the delivery people could make their required number of stops if they had to call someone at each and every one...