So, is it just me, or have other people had this experience?
I call in an order for take-out; I am told it will be ready in 15 (or 20, or 25) minutes. So, 15, or 20, or whatever minutes later, but never earlier than they say, I show up. They ask what I'm there for, and I repeat my order. Then I wait for another 10 to 30 (!!) minutes while they put the whole thing together. And it's not like they are crazy-busy on these occasions, either - at most (the additional 30 minute wait) they've had 3 tables of customers there. It's like they either deliberately ignore the call-in orders until I show up, or they forget them or something. I don't get it. And I don't have this experience with other places I call for take-out.
This happens at least 9 times out of 10. But when my SO places the order, it is ready on time.