Ha! I used to work at Borders too, and it was back before Borders even *had* a card, and so many people would come in and say they forgot their card, and "Can't you just look it up in the system?"
"No, because we don't HAVE cards."
"yes, you do, I've used it here before."
"No we don't. Was your card green, by any chance?"
"Yes, that's it! See, I knew you had a card!"
"No, green is Barnes & Noble."
"But I was so sure it was Borders...."
At which point I would refrain from saying, "Lady, look around. Do you see any green in our branding ANYWHERE?"
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Re: Not really a Diesel defense, but...
Date: 2008-04-15 03:11 am (UTC)"No, because we don't HAVE cards."
"yes, you do, I've used it here before."
"No we don't. Was your card green, by any chance?"
"Yes, that's it! See, I knew you had a card!"
"No, green is Barnes & Noble."
"But I was so sure it was Borders...."
At which point I would refrain from saying, "Lady, look around. Do you see any green in our branding ANYWHERE?"