Haha - no, I just went in and talked to them. I'm not sure if they only replace for certain reasons...the first one I returned had caught on fire and literally had scorch marks on it, so I had no problems replacing that one. The second one had stopped charging well and shortly before it stopped charging at all, I swear I saw it starting to smoke. So generally, I've just gone in and said, "I'm worried my power adapter is going to explode and kill me. Can I have a new one?"
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Date: 2009-10-07 08:16 pm (UTC)