Johnny D's/Groupons
Sep. 23rd, 2010 06:53 pmOr not. Apparently, Johnny D's had thought they set up the vouchers to be good *until* but *not including* today. They had a really hot act playing, with $25 tickets, which they can't afford to take a soaking on (they get $6 for each $20 voucher...)
And they were dealing with a *flood* of groupons today.
They were courteous, they were cool, and they held the line - which was fine. As a gesture of goodwill, they are accepting groupons at the value paid (so $10 not $20) through October, even though they only get $6 per from groupon - so said a manager.
So I stayed for a beer - they let me and a friend skip the cover and listen to a few songs - and damn, incredible artist - and use one cert for (almost) a couple of beers. So the evening was not a total waste.
So yay for Johnny D's dealing gracefully with a screwup, boo for Groupon not getting the dates straight. This is my 1st bad experience with Groupon, and we shall see what their customer service says about all this....