Not too personal, but also not too boring/staid/impersonal. And not substanially noisier than I want it to be. If you're not giving me useful content (where useful is "of interest to me"), then I'm not going to follow you. On the other hand, for customer-response type twitter, i love 'em. I had an interaction with the customer-rep twitter folks for a network equipment vendor: i posted a twitter update complaining about a bit of stupidity with their product (by name). got an @ reply from them asking for more details. I provided them and they agreed it was dumb and said they'd send that feedback up the chain. (iirc, it was "why do you have flathead screws on this card but philips screws on this other card that are both destined for the same card slot?" - trivial but annoying. like twitter some days.)
On the other hand, I run the @svillesnowemerg (http://twitter.com/#!/svillesnowemerg) twitter account[1] for unofficial announcements of snow emergency. since I wanted it to be useful for people to have forwarded as an sms message to their cellphone, i wanted it as information-dense as possible - i have only ever posted snow emergency messages (just over 20 messages across 2+ years), no extraneous updates, since if people pay for text messages, i could be costing them money. No other events, no other traffic; a very specific niche twitter feed.
[1] I set this up when the city didn't have any official twitter presence. As they've rolled out various twitter accounts, I keep meaning to talk to someone there about handing over the account to them, or figuring out if i should just shut mine down as redundant
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Date: 2011-05-19 07:30 pm (UTC)On the other hand, I run the @svillesnowemerg (http://twitter.com/#!/svillesnowemerg) twitter account[1] for unofficial announcements of snow emergency. since I wanted it to be useful for people to have forwarded as an sms message to their cellphone, i wanted it as information-dense as possible - i have only ever posted snow emergency messages (just over 20 messages across 2+ years), no extraneous updates, since if people pay for text messages, i could be costing them money. No other events, no other traffic; a very specific niche twitter feed.
[1] I set this up when the city didn't have any official twitter presence. As they've rolled out various twitter accounts, I keep meaning to talk to someone there about handing over the account to them, or figuring out if i should just shut mine down as redundant