CoupMe?

Jan. 7th, 2012 11:07 am
[identity profile] brewso.livejournal.com posting in [community profile] davis_square
Is this still in business? I have a bunch of unused vouchers from them and the site has been down for over a week. Any idea how to contact them?

Date: 2012-01-07 04:27 pm (UTC)
From: [personal profile] ron_newman
No idea, but there are a lot of unanswered complaints on their Facebook page.

CoupMe 'founders' and 'CEO' have posted comments on DSLJ in the past, so I added replies here and here and here in hopes of provoking a response from CoupMe.
Edited Date: 2012-01-07 05:08 pm (UTC)

Date: 2012-01-07 04:31 pm (UTC)
From: [identity profile] jadasc.livejournal.com
Seems to be going around. Just got word that Lifesta shut down its service, too.

Date: 2012-01-07 08:38 pm (UTC)
From: [identity profile] cold-type.livejournal.com
Coupme shifted its business model and now works with nonprofits. Here is the new web site: http://www.goodtwo.com/About.aspx

If you have a voucher, the merchant should still honor it.

If you never received the voucher, try contacting them. If they don't respond, you can always challenge the charge on your credit card.

Date: 2012-01-07 10:28 pm (UTC)
From: [personal profile] ron_newman
That may be, but if they are winding down CoupMe, they have a responsibility to do so in an orderly manner that doesn't leave either customers or businesses high and dry. The long set of unanswered complaints on their Facebook Wall is discouraging.

If you have a Facebook account, you may want to send a private message to CoupMe's (ex-?)CEO Bill Yucatonis and/or CoupMe's founder Jared Orkin.
Edited Date: 2012-01-07 11:32 pm (UTC)

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