Ikea Pulls Plans for Somerville Store
Jul. 19th, 2012 03:41 pmAt this point, I'm not too surprised, but the official word was given to the city today.
http://www.boston.com/businessupdates/2012/07/19/ikea-pulls-plan-for-somerville-store/PfHS9vViEaT8p5rcBmWuxO/story.html
http://www.boston.com/businessupdates/2012/07/19/ikea-pulls-plan-for-somerville-store/PfHS9vViEaT8p5rcBmWuxO/story.html
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Date: 2012-07-19 07:51 pm (UTC)no subject
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Date: 2012-07-19 08:30 pm (UTC)Then again, given how completely incompetently they run their online business, I can't say I'm entirely surprised that they do not understand the (young) urban demographic.
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Date: 2012-07-19 11:58 pm (UTC)ETA, Friday night: and I just went down today, stayed a little longer than planned (into the evening rush), and took over an hour & a quarter to get back - that's why I only go down when there's something I can't resist! (In this case, a looming return deadline.)
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Date: 2012-07-20 12:30 am (UTC)(Factoid of the week: I just found out that it's called ASSEMBLY Square because a Ford auto plant used to be there....)
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Date: 2012-07-20 02:02 am (UTC)A TJs in the former best buy location, that Walmart pulled out of, might be about the right size, though. Though I wonder if they are not that enthusiastic about more stores now that they have a few in Cambridge/Arlington alredy.
As for Assembly Row, I really hope something interesting winds up there besides the outlet-store concept!
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Date: 2012-07-20 03:35 am (UTC)Um, you know what Packard's Corner in Boston is named after? Please say yes.
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Date: 2012-07-20 04:02 am (UTC)Packard's Corner History
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Date: 2012-07-24 01:58 pm (UTC)My point is more general - IKEA USA does not understand urban markets.
When they opened the Stoughton store in November 2005, they had underestimated demand so badly that they had nothing in stock for several weeks . One would go to Ikea, select the things desired upstairs, only to come downstairs and find out that most things had been sold out, and were not due for restocking for weeks. It was a big joke.
As for the argument that "one IKEA for Massachusetts is enough" - give me a break. Massachusetts has 6.5 million inhabitants. The only store is reachable by car.
Compare with a small country in Europe, about the size of Massachusetts (but with 10 million inhabitants):
http://www.ikea.com/ms/en_AU/about_ikea/facts_and_figures/ikea_group_stores/belgium.html
Six stores. Most reachable by public transit.
Now tell me again that IKEA USA knows what they are doing?
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Date: 2012-07-24 02:08 pm (UTC)I understand that you very much want an IKEA because their plastic shit is somehow better to you than the many other purveyors of plastic shit. But it's just a store.
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Date: 2012-07-24 08:21 pm (UTC)Maybe they've improved their website... If they haven't, I hope those students have a lot of patience and a high tolerance for mismatched furniture. Oh, and an outsize shipping budget.
When I last tried to order something from there (in 2009?) it was pretty darn ridiculous. Specifically: they run their website as a separate 'store'. With very limited inventory. That means you couldn't find, say, matched sets of furniture. They would have one item only in white finish, another from the same series only in maple, and a third only in birch.
The checkout process was the most ridiculous though. They have (had?) no online shipping cost calculation. So what you would do is click the "yes I want to buy this" button, put in all your info including payment information (!) and then get to a page that said "we'll get back to you with the shipping cost".
And then... nothing.
It took them two weeks to send me an e-mail that said, oh, yeah, this will cost XXX to ship to you. Needless to say shipping was expensive, too. By that time I'd obviously long acquired whatever it was that I had tried to order at their online store, so they lost that sale.
I understand that you very much want an IKEA because their plastic shit is somehow better to you than the many other purveyors of plastic shit. But it's just a store.
Please don't put words in my mouth, that's not cool.
All I am doing here is observing that in my opinion, IKEA USA is poorly run and has no understanding of the (young) urban demographic. That lack of understanding lead them to pull out of the Assembly Square project. I think that is a stupid decision on their part, but whatever. Something else will move in. As someone else said in this branch, a Wegmans would be nice...