Somerville parking anal violation
Jan. 30th, 2010 09:29 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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Tomorrow is the last day of January, where our parking passes expire.
If you got new parking passes already: when did you get them?
If you don't have the passes yet: where will you park Sunday night?
If you got new parking passes already: when did you get them?
If you don't have the passes yet: where will you park Sunday night?
no subject
Date: 2010-01-30 02:33 pm (UTC)no subject
Date: 2010-01-30 02:35 pm (UTC)no subject
Date: 2010-01-30 02:36 pm (UTC)no subject
Date: 2010-01-30 02:42 pm (UTC)The first time you get a S'ville parking permit, it's almost certainly for less than a year. Then it evens out.
no subject
Date: 2010-01-30 02:43 pm (UTC)no subject
Date: 2010-01-30 02:46 pm (UTC)no subject
Date: 2010-01-30 02:47 pm (UTC)no subject
Date: 2010-01-30 02:47 pm (UTC)no subject
Date: 2010-01-30 02:45 pm (UTC)no subject
Date: 2010-01-30 02:47 pm (UTC)no subject
Date: 2010-01-30 02:48 pm (UTC)no subject
Date: 2010-01-30 03:11 pm (UTC)And OP, I parked with an expired permit on the first of the month last year, on a street that's regularly patrolled for parking, and wasn't ticketed - just one anecdote and not an official policy (and the city might want the income more this year), but there's occasionally leniency.
no subject
Date: 2010-01-30 04:47 pm (UTC)no subject
Date: 2010-01-30 05:11 pm (UTC)Ah, if I'd known that, I would have gotten my visitor passes sooner. I was concerned that if I got them early, they'd expire in a month. Nice to know that was done, anyway.
To the OP: it happens that mine expires in January as well so I went in last week at ~2pm because I figured that was a slow time. I'm not sure there's *ever* a slow time these days. The wait was quite long, so be prepared for that. (It seems that part of the problem is that the process is just slow. I was getting my sticker renewed, had all my docs, no problem, no questions, cash deal, but it still took close to 10 minutes of window, which seems really lengthy for such a simple transaction.)
Also, since you live around the corner, you're welcome to come by and borrow a visitor pass or park in my driveway or something.
no subject
Date: 2010-01-30 06:45 pm (UTC)If they were nice, they'd stick to a similar policy in general - moving to Somerville you would pay full price for a partial year, but at some point instead of getting shafted by a sticker that's only good for 1 month or 2 months they can sell you the next year's sticker good for slightly over a year. Perhaps, when they have the stickers ready to start processing renewals, which I know they have before the month in question.
I renewed my sticker when I got the form in the mail in December, and I'm in Zone 1/January 31 expiration. I got the new sticker late December.
no subject
Date: 2010-01-30 11:57 pm (UTC)no subject
Date: 2010-01-31 02:10 pm (UTC)no subject
Date: 2010-01-31 06:35 pm (UTC)no subject
Date: 2010-01-31 07:05 pm (UTC)Plus when they don't live in the property anymore, they're not allowed to use the visitor permits anymore (and they wouldn't even want to use them on a cheating basis, unless they plan on visiting the neighborhood frequently or trying to sell them to a neighbor), so why should they take them with them?
no subject
Date: 2010-02-01 07:08 pm (UTC)no subject
Date: 2010-01-30 02:34 pm (UTC)If you don't have anywhere else to park, we can probably work something out with regard to our driveway. :) Get in touch if you need to.
no subject
Date: 2010-01-30 02:48 pm (UTC)no subject
Date: 2010-01-30 03:25 pm (UTC)no subject
Date: 2010-01-30 08:49 pm (UTC)no subject
Date: 2010-01-30 03:22 pm (UTC)There are several possibilities about what's happening here, but it's not clear exactly what's going on from the information you've given.
Since you've already been using resident parking stickers, you should have received a renewal form in the mail weeks ago. If you haven't, then T&P has made some sort of mistake, and you might be able to have some success in appealing any tickets you receive, but waiting until now to raise the issue won't work in your favor.
In any case, you should go to T&P's offices at 133 Holland Street AS SOON AS YOU CAN, bringing a valid Mass registration with a Somerville address for each vehicle, plus proof of residency (a bank statement, or a current gas, electric, telephone or cable bill), plus $15 per sticker (check or cash only). T&P's hours are: Mondays, Tuesdays and Wednesdays from 9:00 A.M. to 4:00 P.M., Thursdays from 9:00 A.M. to 7:00 P.M., and Fridays from 9:00 A.M. to Noon.
If you DID receive such a form in the mail, and you returned it with the requested confirming documents and payments, you should have received your permits by now. You should follow up immediately on Monday morning by calling 311 to report that you already reapplied and still don't have your permit stickers. You should be able to pick up your stickers at T&P right away without incurring any further costs -- and you can definitely appeal any tickets you receive until the stickers are on the vehicles: under these circumstances, the tickets should be summarily dismissed, since T&P took too long to process your sticker renewal.
I hope you are able to get this resolved quickly. If you didn't wait until the last minute on this and T&P has screwed up, I apologize on their behalf and I'm sure you will be able to make this come out right with no further costs incurred.
If you did let this go until the last weekend, then I hope that next time you will call 311 or visit T&P before the stickers expire. And please don't forget that, although DSLJers are usually helpful and well-informed, you should call or email 311 for help with questions like these.
no subject
Date: 2010-01-30 03:57 pm (UTC)This happened to me last year...no renewal form, got a ticket, went down to the office to renew my permit and when I asked about the form, they said those only went out "sometimes." Bummer.
no subject
Date: 2010-01-30 04:39 pm (UTC)Were you told this at the counter or by a hearing officer? Because what you were told was not accurate.
I'm not sure that anything can be done retroactively, but I do know that, going forward, Acting T&P Director (and former Police Chief) Bob Bradley is determined to improve customer service at every level of the Department.
To do that, he needs details, details, details.
So if you, or any other DSLJer, has a story of slow or failed processing, lost applications or payments, bad information, or a ticket that wasn't dismissed even though it was obviously a mistake, please write up an account with as much detail as possible and submit it to the City via this online form:
http://www.somervillema.gov/contactus.cfm
Please include dates, violation numbers, check numbers, etc., if you can, as well as the type of employee who provided incorrect information.
2 very important notes:
1. When I talk about a ticket that was "obviously a mistake," I mean things like a snow emergency ticket issued before the four-hour car-moving window had expired, or a ticket issued on a newly permitted-street before enforcement started, or a permit ticket issued on a Sunday, or -- famous in the annals of DSLJ -- a street-sweeping ticket issued on the wrong side of the street, or a ticket issued to a car you haven't owned for a year. This isn't about whether you were really two or three feet outside the violation zone, or the meter hadn't really expired, or you'd just run in to get the visitor permit and were gone "only two minutes." This is about the ones where nobody has to take your word for it: the ticket is wrong on the face of it; or the hearing officer or clerk told you something that just isn't true.
2.T&P staff, including and especially the Parking Control Officers (PCOs) have incredibly difficult, demanding and complex jobs. They make mistakes -- we all do -- but they are doing the best they can in a complex regulatory environment. They frequently deal with people who are angry -- and all too often trying to game the system. They are right to be skeptical and it's understandable when they get defensive.
Now that there is a good-faith effort under way to improve accuracy and customer service, please don't pile on.
no subject
Date: 2010-01-30 05:49 pm (UTC)no subject
Date: 2010-01-30 09:23 pm (UTC)And I did feel bad for the officer who had ticketed the car; I walked up as he was writing the ticket and (politely) asked what it was for and he did get a bit defensive--not rude, but clearly, he was used to being yelled at--I'm sure it is a thankless job!
But this is good to know if it or something similar happens again. Thank you.
In redneck land...
Date: 2010-01-30 10:49 pm (UTC)no subject
Date: 2010-01-30 11:59 pm (UTC)Why don't the new "2 hour parking except by permit 8 am - 2:30 am, permit only 2:30 am - 8 am" signs say "except Sunday"? Is everyone supposed to know that permit rules aren't in effect on Sundays?
no subject
Date: 2010-01-30 06:49 pm (UTC)Last year I got a form in the mail, returned it, and noticed the last week of the month that I still didn't have the new sticker & passes. When I called the office they eventually tracked it down and concluded that something had gone wrong - and then the next day my passes showed up on my doorstep, not stamped and in the mailbox but apparently hand delivered. (I live not too far from the office.)
no subject
Date: 2010-01-30 08:07 pm (UTC)no subject
Date: 2010-01-31 02:39 pm (UTC)no subject
Date: 2010-01-30 09:09 pm (UTC)