Removing the gas line?

[ominousspectre.livejournal.com]

Anyone know who I can call to have a gas line removed from our gas stove so that the old one can be hauled away and so Best Buy will install our new one? It's not so much a line as it a pipe and neither myself or my boyfriend knows how to remove it or have the tools to do so.

Best Buy has a separate delivery service which is delivering the stove today, so someone who could come immediately would be best so the delivery people could take the old stove. However, I realize this is last minute and we're probably going to get stuck with a detached old stove so could anyone also tell us if Somerville will pick up a gas range with trash at some point?

Comments

[mzrowan.livejournal.com]

You would call a plumber for that. Sillari Plumbing is great, but probably not available on such short notice.

You can buy a white goods trash sticker for $25 (checks only) at the DPW for the old range.

[ominousspectre.livejournal.com]

Thanks. I was PM'd about Tipperary Plumbers so I'm going to try them. Also thanks for the head's up on the white goods trash sticker. I've had similar things in other cities but I wasn't sure how Somerville handled this.

[rmd.livejournal.com]

Are you sure Best Buy will do the gas hook-up? When I've gotten gas appliances delivered from big-box stores, I've needed to get a plumber/gasfitter to do that part of it.

[ominousspectre.livejournal.com]

Yes. They offer installation with the purchase of a new gas line but they refuse to actually uninstall the old one. I guess policy in case the really old stove has issues?

[koshmom.livejournal.com]

When I was visiting my mom (in NJ) earlier this year she needed a new gas drier, and I arranged it. The people from the store (not a Best Buy) did all the installation, including removing the old machine and putting in new piping for the new gas drier. Apparently her old pipe wasn't up to the new specs. I didn't need a plumber or anything.

Have you checked other stores? If Best Buy won't install, and another one will, you should get your money back and buy from a store that has good customer service.

[ominousspectre.livejournal.com]

This is all very true, but you pay what you get for and this is the stove/store my landlord chose based on the price. He seemed to think it would be a simple process to have it installed but it's just turning out to be obnoxious. Considering the stove is supposed to be delivered in about 20 minutes, it seems a little late to cancel everything without his approval.

[koshmom.livejournal.com]

You'd think they'd tell you what was necessary for installation, or prior to installation. But not an hour before installation. It's one of those "failure to plan on Best Buy's (or your landlord's) part doesn't constitute an emergency on the plumber's part" things. Since you've got a landlord, shouldn't they be assuming the added "last minute emergency plumber - come within 20 minutes before the stove arrives" costs (costs include $$ and time and headache)?

[ominousspectre.livejournal.com]

Yeah, Best Buy has been horrible on this. Then their truck broke down and the stove didn't even get delivered. I talked to my landlord on the phone tonight and he's canceling everything and swallowing any extra costs so we can deal with a better business.

Best Buy has not only lost his business but also mine whenever I eventually move into a house.

[frolain.livejournal.com]

I've done my own disconnect with a pipe wrench after turning off the valve. But your landlord should be doing that and not you.