[identity profile] rjkp.livejournal.com posting in [community profile] davis_square
 I apologize, as this is kind of the antithesis of a Davis Square-centric post, but I moved out of Somerville several months ago, and I am still getting robocalls.  I have called the City of Somerville four times now to ask to be removed from the call-list, but I am still getting the calls.  Does anyone know of a way to unsubscribe from these?  I know it's just a few extra phone calls here and there, but when winter comes, I know they'll be coming more frequently to alert me of snow emergencies, and since I don't live in Somerville anymore, I don't really need the alerts.

If anyone has a lead, let me know.  Or, Tom or Jackie, if you are reading this...help???

Date: 2010-10-22 10:35 pm (UTC)

Date: 2010-10-22 10:51 pm (UTC)
From: [identity profile] bostonartist.livejournal.com
Once you live in Somerville, you get the calls for life. Somerville sticks like glue. I would try changing your number.

Date: 2010-10-23 02:58 am (UTC)
cos: (Default)
From: [personal profile] cos
Somerville will find you.

Date: 2010-10-22 10:53 pm (UTC)
From: [identity profile] gandalfgreyhame.livejournal.com
I feel *so* lame for saying this... but me three :(

Date: 2010-10-22 11:45 pm (UTC)
From: [identity profile] thespian.livejournal.com
If they keep ignoring your requests, I'd call the ResiStat head cheese: dhadley@somervillema.gov. 617-625-6600 (extension 2116).

Date: 2010-10-23 04:17 am (UTC)
From: [identity profile] nurrynur.livejournal.com
I emailed 311 and they got back to me superfast (4 hours) and told me my number was removed. No more calls since then.

Send a note to 311Updates@somervillema.gov or Carlene Campbell CCampbell@somervillema.gov.. they update the CTY connect system that does the robocalls.
Edited Date: 2010-10-23 04:23 am (UTC)

Date: 2010-10-26 10:44 pm (UTC)
From: [identity profile] miss-chance.livejournal.com
I wrote her at that address and am still getting the damn messages. grrr...

Date: 2010-10-24 01:40 am (UTC)
From: [identity profile] yakshaver.livejournal.com
I phoned 311 and was removed within a week or so. What I don't yet know is whether they did what I actually asked: remove me from everything except the snow emergency list. (Snow emergency notification being what I thought I signed up for in the first place, as it was the only thing I could imagine wanting to know about real time, rather than being content to learn about when I read my email. I just hope it doesn't cost me a $100 ticket this winter to find out that no, in fact, they didn't keep me on the snow emergency list.)

Date: 2010-10-24 01:43 am (UTC)
ifotismeni: (Default)
From: [personal profile] ifotismeni
i'm having the same problems except i'm STILL getting the automated text message alerts even after repeatedly asking to be removed. i have no idea what to do x_x

Date: 2010-10-24 03:13 am (UTC)
From: [identity profile] madscientist01.livejournal.com
At least with Verizon, you can block specific numbers from texting you. It could be a workaround if you don't actually get removed.

Date: 2010-10-25 06:43 am (UTC)
From: [identity profile] miss-chance.livejournal.com
If you signed up with an email address you might try the link (https://portal.blackboardconnectcty.com/welcome.aspx?eiid=1207B6088C3473A4637E) off the lower right corner of the front page of the S'ville website. (http://www.somervillema.gov/)

That said, it didn't work for me.

At some point I signed up to get texts sent to my cell phone and I can't seem to get it to stop. I even called and complained and said I can read the newspaper for construction they're doing three days from now; really I just need updates that are emergency in nature. But the 311 operator really didn't understand *why* I would want some updates and just said "that's the way it is," and didn't offer to pass on my specific complaint (since he didn't seem to get it). le sigh.

Date: 2010-10-25 01:08 pm (UTC)
From: [personal profile] ron_newman
I get the robo-calls and emails (and want to continue getting them), but that page says that I have never registered any contact info with the city. (I entered my e-mail addresss on the 'Forgot Password' page.)

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