According to a mailing I received today, all Wainwright Bank branches and accounts will officially become part of Eastern Bank effective Saturday, March 19.
Eastern has a web page with further information, including a Consumer Welcome Kit for individual customers and a Business Welcome Kit.
(Previous LJ discussion is here.)
Eastern has a web page with further information, including a Consumer Welcome Kit for individual customers and a Business Welcome Kit.
(Previous LJ discussion is here.)
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Date: 2011-03-02 04:25 pm (UTC)Andy from Eastern Bank here; I recently read some various threads about our acquisition of Wainwright Bank and wanted to address some of the questions posed.
I hope that my answers help clarify any concerns that you have:
1. Will Wainwright’s Davis Square location continue to offer Munchkins, coffee, a fireplace, CNN news on TV, and The New York Times to read?
Yes to all!
2. Will all of the current Wainwright branches remain open, including 63 Franklin St. in downtown Boston?
We have no plans to close any Wainwright Bank offices. The Franklin Street offices really serve two different areas. The Eastern Bank location is in the Financial District, while the Wainwright Bank location serves Downtown Crossing, so we’re planning to keep both offices open.
3. Are Wainwright Bank branch staffs remaining in place?
The people you see today inside Wainwright Bank branches are the same people you will see when they become Eastern Bank branches on March 19.
I hope this helps and please do not hesitate to visit our Wainwright Welcome Center at: https://www.easternbank.com/site/marketing/Pages/wainwright.aspx?WT.ac=wb_welcome_tile where there is a lot of information and plenty of resources.
Thanks,
Andy
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Date: 2011-03-02 05:54 pm (UTC)A few of the comments above are about a fee increase -- can you address that as well?
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Date: 2011-03-03 01:46 pm (UTC)When it comes to questions about fees, the most comprehensive set of information regarding this is in our Consumer Welcome Kit: https://www.easternbank.com/SiteCollectionDocuments/Wainwright/eb_welcome_kit_consumer.pdf
In regards to the comment above about a fee attached to using a non-Eastern Bank ATM here is some additional information:
Our Free Checking product includes no monthly fee and does not require a minimum balance. There’s also no charge for checks, or to use online banking or bill pay. We are waiving the $2 fee for transactions at other bank’s ATMs through 12/31/2011 for current Wainwright Bank customers.
Thanks,
Andy