Porter Square Planet Fitness becomes "Rock'n Fitness." Drama ensues.

[keithn.livejournal.com]

If you're a member of the Planet Fitness in Porter Square, or if you were considering joining, you might want to take a look at this:

http://www.universalhub.com/2013/planet-fitness-takes-away-nitpickers-annoyance

The entity that owned the Porter Square/Government Center Planet Fitness franchise has left Planet Fitness and rebranded the two gyms to "Rock'n Fitness." They apparently did not notify customers of this until December 28 and are simply transferring the accounts to their own gym using a payment processor considered unsavory by some (ABC Financial). There is currently no website, social media presence, or any other information available about "Rock'n Fitness" outside of the uhub thread.

If you are a member of one of these two gyms, you will no longer be able to use other Planet Fitness locations as you are no longer a Planet Fitness member.

There are many complaints in the uhub comment thread, and someone who claims to be affiliated with "Rock'n Fitness" has been responding to many of them with insults (apparently they want to be the Amy's Baking Company of gyms).

Comments

[justphoenix.livejournal.com]

I'm a member of the Cambridge PF. Thanks for the heads up.

[beinneighe.livejournal.com]

I've thought about joining and am glad I read the comments... even if "RockNFitness" doesn't represent the new gym, the members' descriptions of how the whole thing went down was enlightening.

[blacktigr.livejournal.com]

Holy cow. They need to shut that guy up, and fast, if they want to keep any of their clients.

[ron_newman]

Check out the reddit discussion too.

I added the "lol" tag.

[myselftheliar.livejournal.com]

well, fuck. wow.

[she-of-emeralds.livejournal.com]

I'm a member at the Porter Square location. When I asked them about the rebranding, they made it sound all nice and spiffy. They didn't tell me anything else (and yes, the FAQ sheet was pretty hard to read). Should I be worried? I really don't want to have to switch gyms. I was just getting comfy back at this place...

*sigh*

[dial-zero.livejournal.com]

Thank you so much for posting this. I can't tell you how much I enjoy this kind of lul.

[dolly allison howard (from livejournal.com)]

Does anyone know if this company is refunding? Since they're not living up to my original contract I should be entitled to a refund, no? I paid upfront and with the intention of using Planet Fitness across the US when traveling...I'm super scared now.

[c0ece0.livejournal.com]

Ug. Worst experience.

I never use the Cambridge spot, but rather the hundreds throughout the country. Then they change to Rock N' FItness and I get all of 2 locations. Great. So I try to cancel...you can imagine how that has gone. I have no contract to actually tell me the procedures to cancel, where to send the letter how much notice, etc. So I try the steps in the old PF contract, no good. I try mailing to the physical location, sent back undeliverable. I give up and cancel my card. Now ABC Financial is sending debt notices. I have filed a complaint with Atty. Gen.s office and recommend others do the same. Next stop is BBB.

https://www.eform.ago.state.ma.us/ago_eforms/forms/piac_ecomplaint.action (https://www.eform.ago.state.ma.us/ago_eforms/forms/piac_ecomplaint.action)