[identity profile] on-reserve.livejournal.com posting in [community profile] davis_square
Hi All. Hope this won't be deemed too off-topic. I called the Globe since my account was one of the ones possibly compromised by the January 29th breach and threatened to cancel and they immediately offered me 12 weeks at 50% off. Of course, I was so livid that a company of their size had a breach of this magnitude that I cancelled anyway. The letter they sent out offered a year of free credit monitoring service but nothing in the way of "making it up" to subscribers. Anyway, if you have no intentions of cancelling, you ought to at least call to say you are thinking about cancelling to get a discount. Why they didn't just outright offer this to everyone escapes me.

The number they provide for customers with possibly-compromised accounts is:
1-888-665-2644

Date: 2006-02-07 05:43 pm (UTC)
From: [identity profile] mattlistener.livejournal.com
Also: the FTC limits consumers' liability in cases of credit card fraud to $0 when the physical card has not been stolen. (When the physical card has been stolen, consumers' libility is limited to $50 until they report the theft, and $0 after.)

http://www.ftc.gov/bcp/conline/pubs/credit/atmcard.htm

All that said, if your credit card number gets broadcast to the world, it's still a good idea to call your provider and get a new number.

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