Who to write to about street repair?

[veda815.livejournal.com]

Hello fine Davis Square Residents - I apologize that this isn't specific to Davis, however I know you are all a politically savvy bunch and I'm hoping you can answer a question for me. I am trying to figure out who to address a complaint about the horrible state of the roads in Medford. I can look up specific names and addresses, I'm just not sure if I should be sending my letter to the Public Works department, my ward councilor, the city council, a letters to the editor page, etc.

Thanks all.

Comments

[marylu.livejournal.com]

DPW is probably not set up to deal very effectively with generalized letters of complaint, and sending it to a city councilor would probably have only the most minimal effect, since I'm sure you're not the first person to notice the problem and point it out before. I think a more "politically savvy" way to approach the problem would be to actually begin with trying to work through the system to fix a specific problem rather than writing such a broad "complaint". if you have something specific, i.e. a giant pothole on your street, call dpw about it and have them put in a work order and see how that goes. if it doesn't get fixed then ask to speak with a supervisor, and perhaps at that point try contacting your councilor or write to the newspaper. if you're set on proceeding with a letter that's already written, though, I guess it would be best to send it to the paper.