Attention Bank of Amer. safe-deposit box holders

[mm-ll-kk.livejournal.com]

I went to access my safe-deposit box at the Bank of America branch on Highland Ave. in Davis on Friday and found that my box had been drilled open in July, "inventoried" and the contents put in a sealed plastic bag in the event I showed up to retrieve it. Apparently, the bank sent out letters to box holders earlier this year telling them to come in and empty out their boxes, because they were moving the vault which stored them from the basement to a new vault upstairs.

I never received this letter and the bank made no other effort to contact me. The bank manager told me that they are sending all of the unclaimed items to the state's abandoned property division next week. My bag of stuff was in a pile on the floor with what looked like dozens of other similar bags, so there are obviously many other people who this will affect.

The reason I have the word "inventoried" in quotation marks above is because certain very valuable items that I knew were in the box were missing. Luckily they were insured, and I've filed claims with my insurance company and the bank, but the entire situation has been infuriating. I spoke to the police today and they said that while there wasn't anything they could do about it, I may want to get in touch with the Attorney General's office, which I'm considering doing.

Comments

[mm-ll-kk.livejournal.com]

The crazy thing is that they had a notary and two witnesses fill out the inventory form when they opened up the box. They gave me this form before we went and got my stuff and as soon as I saw it, I immediately said, "This isn't everything". I hadn't been back to the box since I initially opened it a year ago, and nobody else has access to it, so who knows where my missing items are now.

I was practically yelling at the manager today, because the letter wasn't sent out registered mail and they didn't try to call anyone who didn't respond. Hell, why do they bother making you give them a phone number if they aren't going to use it in a situation like this? The manager's response was that the bank had done everything they needed to do, and I'd have to take it up with their legal department.

[dani-namaste.livejournal.com]

that is bullshit. I can't think of anything more eloquent to say right now, so I'll just leave it at that.