[identity profile] hahathor.livejournal.com posting in [community profile] davis_square
I attempted to use my Visa card to purchase a Charlie card at the Davis Square T station on Friday evening. After about 10 minutes of trying to make the machine acknowledge my credit card, a worker informed me that the system wasn't acknowledging cards. I purchased a card using the last of the change in my wallet. Today I checked my credit card on line & see that I have been charged $10 for the Charlie card I didn't receive. I guess the system was working well enough to charge credit cards, just not well enough to provide Charlie cards for the charged amount. I was wondering if anyone has had this problem, and if anyone knows who I'm supposed to contact about this.

Date: 2006-12-04 01:03 am (UTC)
From: [identity profile] rikchik.livejournal.com
Definitely call your credit card company - the T has basically defrauded you, and you can deny the charges (which is a big headache for them, but they deserve it at this point).

Date: 2006-12-04 01:59 am (UTC)
spatch: (The Simpsons - Screw You)
From: [personal profile] spatch
They definitely deserve a big headache in return for all the ones they've given us this past year.

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