A T worker at Porter Square tells what is really going on

[fenway1912.livejournal.com]

My blog received an email this morning from a T worker. It details the many problems that are going on and that concerns of T workers are being ignored at T Headquarters.

Please spread this letter around as every rider in the system should read it and demand answers.

A T worker pleads: Mr. Grabauskas, please come to my station

Comments

[ifotismeni]

sigh. yea, i thought the charliecard system would be too good to be true.

it just boggles the mind how the mbta managed to royally f this thing up. every other major city i've been to has a card system, either swipe or RFID like the charliecard, and they have their hitches but nothing as grossly stupid as the charliecard. especially the way to add value to a charlieticket or card -- when my parents visit they are infuriated by the convoluted way required for them to just buy a "round trip" ticket -- 4 bucks. it's not clear at all how to do it.

before anyone jumps on me saying that the system is still new, etc etc., i was living in paris before, during, and after they implemented a very similar system called the NaviGO. it was a hell of a lot easier to figure out. recharge a monthly or weekly pass at a kios. if you want just to take a quick trip in and out of the city as a tourist, you are asked to input the trip numbers, not try to figure out what fare you owe.

boston, you're my home city, but cmon, we can do a lot better than this.

[an-art-worker.livejournal.com]

no doubt been noted before but isn't "Charlie" in that song a drunk? (is he not a drunk? If he is what's the deal with naming a card system after a drunk? If we are gong for Boston song references, I would have preferred that they name it the "Dirty Water" card ("ah Boston you're ma home")

I too was confounded by the convoluted way to buy a simple round trip pass. It is a case of bad interface design in the machines- to not offer what must be one of the most common needs: to get there and get back.

[an-art-worker.livejournal.com]

ok - I just googled the song - http://en.wikipedia.org/wiki/The_MTA_Song
I guess he wasn't a drunk...

I've lived here most of my life and always thought that the song was about some inebriated journey. Go figure. Let me tell you about my "Nights in White Satin" interpretation...

[jadelennox]

Still, the song is about people frustrated wit a fare increase,so the timing is ironic.

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