Salon Cu follow up
Nov. 14th, 2007 09:45 pmI am starting a new job and have come to regret that I cut my own hair a while ago... I'm not that interested in my looks and I previously worked from home, so it was no big deal, but I made a bit of a mess of things. It looked okay, albeit a bit shaggy and sloppy, but it was time to fix it. I remembered the post in the hair tags a while back about someone wanting to go to a place that wouldn't rag on them for trying to cut their own hair. Comments in the hair tags have been warm in their recommendation of Salon Cu.
Apologies in advance for how inane this entry is, but I need to put in my two cents on this place.
I went this morning, though not to Umberto (whom everyone seemed to love). Other guy.
1). He made me feel awful about what I had done to my hair.
2). He did not even remotely try to connect with me about what I wanted, but seemed more intent on trying to "fix" what I had done.
3). He didn't ask me any questions about my hair type, which is on the insane side, or tell me what he was going to do.
4). He didn't ask me if I wanted it blow-dried and styled and just went for it anyways. I looked ridiculous leaving that place. Is that normal? I don't go to salons often (years and years). It didn't feel right.
Yes, I probably should have spoken up, but I'm meek and was already embarrassed and I didn't want to offend him, and I didn't realize until it was over that I had been made into
but with nerdy glasses and poofier hair.
So yeah, I'm not giving them a good review, and I'm not going back. I don't like salons.
Apologies in advance for how inane this entry is, but I need to put in my two cents on this place.
I went this morning, though not to Umberto (whom everyone seemed to love). Other guy.
1). He made me feel awful about what I had done to my hair.
2). He did not even remotely try to connect with me about what I wanted, but seemed more intent on trying to "fix" what I had done.
3). He didn't ask me any questions about my hair type, which is on the insane side, or tell me what he was going to do.
4). He didn't ask me if I wanted it blow-dried and styled and just went for it anyways. I looked ridiculous leaving that place. Is that normal? I don't go to salons often (years and years). It didn't feel right.
Yes, I probably should have spoken up, but I'm meek and was already embarrassed and I didn't want to offend him, and I didn't realize until it was over that I had been made into
but with nerdy glasses and poofier hair.
So yeah, I'm not giving them a good review, and I'm not going back. I don't like salons.
no subject
Date: 2007-11-15 03:15 am (UTC)I went to Umberto, not the guy you did, and had a great experience. I actually enjoyed it and I too hate salons.
Not to be snarky, but i talked to him, made sure we were on the same wavelength, and got exactly what I wanted out of it.
You didn't speak up and didn't get what you wanted... I'm really not surprised.
Just about any service industry will be like that. They're not mindreaders.
(Guess that was slightly snarky anyway, I apologize, but felt it needed to be said.)
no subject
Date: 2007-11-15 03:23 am (UTC)liiiiiiittle off the top...
Date: 2007-11-15 05:34 pm (UTC)(Though I will say that I got very, very little attitude from Mario's when I went in over the summer--they washed and trimmed with little comment, only remarking once on my self-done bangs-and-fringe. 'Twas a fine cut, but I needed a trim in four weeks and, as a notorious cheapskate, could not rationalize the expense. My $20 Oster trimmer has paid for itself about four times over each year I've had it since 2001.)
Re: liiiiiiittle off the top...
Date: 2007-11-15 08:09 pm (UTC)I'm just going to grow it! But a trimmer sounds like it would be good to have on hand. Thanks for the Mario's recommendation.
Re: liiiiiiittle off the top...
Date: 2007-11-15 10:24 pm (UTC)http://www.flickr.com/photos/norarocket/1812158916/
Re: liiiiiiittle off the top...
Date: 2007-11-16 12:37 pm (UTC)no subject
Date: 2007-11-15 04:54 pm (UTC)Hair dressers *aren't* mindreaders but by that same token it doesn't sound like he *wanted* to be told anything. He wanted to do whatever he felt like, express *his* artistic expression at the expense of the customer. And that's pretty lousy customer service.