Comcast Outage?

[thelongtypeface.livejournal.com]

Are any Comcast customers in Ball or Davis Squares experiencing outages today? I woke up today without cable or internet and am still without service 12 hours later. Bills are paid and modem and router are operational, so it seems like a Comcast service issue.

I figured this was the best place to check if other people in the area experiencing outages, although if people are without internet I realize they are probably not reading this! I have hopped on a neighbor's (thanks High107) unsecure wireless connection to post this and check email -- presumably RCN. A call to Comcast earlier today indicated that there is a potential issue in the area, but apparently they won't send anyone out to fix it unless multiple people call.

Comments

[m00n.livejournal.com]

If they don't, you're definitely not obligated to pay for service that you're not getting and you should be sure to remind them of this on the phone. For most people this would probably amount to a little over $2/day at $60/month.