CVS

[adrian-turtle.livejournal.com]

Have any of you had trouble with the CVS pharmacy in Davis? They seem really disorganized, and I wonder if it's just my bad luck to always go in at a bad time. They haven't given me the wrong medicine. I'm just concerned about how many times I phoned ahead to refill a prescription, and they didn't have it ready. They couldn't do anything at all because the computer is down. Or I needed to wait half an hour while they scrambled to fill the prescription (something like 27 hours after I called in the refill and 90 minutes after I said on the phone I'd pick it up.) Or my doctor's office had just sent over a prescription, and they couldn't figure out how to send it to the Porter Square CVS which has the medication they're out of.

It's not a problem for a pharmacy to be out of a particular medication and tell me I need to wait until the next day, or the next day after midafternoon. I don't expect any pharmacy to keep everything in stock. It's a problem when they tell me on Thursday they will have something on Friday, and on Friday when they tell me it will be there on Monday, and it's REALLY a problem when on Monday they tell me it will be there Tuesday. This problem, thank goodness, only happened once.

The pharmacists and their assistants aren't rude to me, and I don't think they are deliberately dishonest. I just can't tell if I've had a run of bad luck in dealing with them (aggravated by the fact that I use a bunch of different meds and refill the prescriptions at different times of month,) or if they are incompetent enough that I should take my business to another pharmacy.

I used to be fairly happy with the CVS at Porter, though since they built one at Davis, I resent that the one in Porter is so far away. (When the weather is reasonable, I can walk to Davis, but not to Porter.) I refuse to do business with the East Arlington CVS--the pharmacy staff there is narrowminded, dishonest, rude, and viciously selfish, as well as incompetent.

Comments

[mamabunny72.livejournal.com]

I've had the occasional, run-of-the mill prescription filled at Rite Aid without a problem.
For the past year or two, I use the pharmacy at Harvard Vanguard Medical Associates because they started accepting my health insurance/ Rx plan. And it's super-convenient b/c my family's PCPs are at HVMA.

[closetalker11.livejournal.com]

Agreed! I've had very positive experienced with HVMA pharmacy for several years. And they sell OTC drugs VERY cheap there.

[yourenotwithme.livejournal.com]

I use Harvard Vanguard's pharmacy as well with minimal problem. Only once was something not ready but they promptly filled it after realizing the error. The hours are not as convenient as CVS but they receive everything straight from the doctor's office so I can't complain.