CVS

Jan. 25th, 2010 03:58 pm
[identity profile] adrian-turtle.livejournal.com posting in [community profile] davis_square
Have any of you had trouble with the CVS pharmacy in Davis? They seem really disorganized, and I wonder if it's just my bad luck to always go in at a bad time. They haven't given me the wrong medicine. I'm just concerned about how many times I phoned ahead to refill a prescription, and they didn't have it ready. They couldn't do anything at all because the computer is down. Or I needed to wait half an hour while they scrambled to fill the prescription (something like 27 hours after I called in the refill and 90 minutes after I said on the phone I'd pick it up.) Or my doctor's office had just sent over a prescription, and they couldn't figure out how to send it to the Porter Square CVS which has the medication they're out of.

It's not a problem for a pharmacy to be out of a particular medication and tell me I need to wait until the next day, or the next day after midafternoon. I don't expect any pharmacy to keep everything in stock. It's a problem when they tell me on Thursday they will have something on Friday, and on Friday when they tell me it will be there on Monday, and it's REALLY a problem when on Monday they tell me it will be there Tuesday. This problem, thank goodness, only happened once.

The pharmacists and their assistants aren't rude to me, and I don't think they are deliberately dishonest. I just can't tell if I've had a run of bad luck in dealing with them (aggravated by the fact that I use a bunch of different meds and refill the prescriptions at different times of month,) or if they are incompetent enough that I should take my business to another pharmacy.

I used to be fairly happy with the CVS at Porter, though since they built one at Davis, I resent that the one in Porter is so far away. (When the weather is reasonable, I can walk to Davis, but not to Porter.) I refuse to do business with the East Arlington CVS--the pharmacy staff there is narrowminded, dishonest, rude, and viciously selfish, as well as incompetent.

Date: 2010-01-25 09:31 pm (UTC)
From: [identity profile] ominousspectre.livejournal.com
The only time I went there, I had to go in and out 3 times because they kept telling me "we haven't had a chance to fill it yet, it should be 20 minutes" when I'd originally called ahead. Every 30 minutes or so, I went back and was told "another 20 minutes" for about an hour and a half. I was pretty sick, so that sucked. I finally just stayed until it was filled (which ended up taking longer than an additional 20 minutes!)

Nothing will ever be as bad as the Amherst CVSs. There were 2 and somehow they would mix up prescription files between them all the time. To the point where I'd call the correct one to have a prescription filled and it would still get filled at the other one. Never figured out what was wrong there.

Profile

davis_square: (Default)
The Davis Square Community

January 2026

S M T W T F S
    123
456 78 910
11121314151617
181920212223 24
25262728293031

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jan. 26th, 2026 05:09 pm
Powered by Dreamwidth Studios