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davis_squareHave any of you had trouble with the CVS pharmacy in Davis? They seem really disorganized, and I wonder if it's just my bad luck to always go in at a bad time. They haven't given me the wrong medicine. I'm just concerned about how many times I phoned ahead to refill a prescription, and they didn't have it ready. They couldn't do anything at all because the computer is down. Or I needed to wait half an hour while they scrambled to fill the prescription (something like 27 hours after I called in the refill and 90 minutes after I said on the phone I'd pick it up.) Or my doctor's office had just sent over a prescription, and they couldn't figure out how to send it to the Porter Square CVS which has the medication they're out of.
It's not a problem for a pharmacy to be out of a particular medication and tell me I need to wait until the next day, or the next day after midafternoon. I don't expect any pharmacy to keep everything in stock. It's a problem when they tell me on Thursday they will have something on Friday, and on Friday when they tell me it will be there on Monday, and it's REALLY a problem when on Monday they tell me it will be there Tuesday. This problem, thank goodness, only happened once.
The pharmacists and their assistants aren't rude to me, and I don't think they are deliberately dishonest. I just can't tell if I've had a run of bad luck in dealing with them (aggravated by the fact that I use a bunch of different meds and refill the prescriptions at different times of month,) or if they are incompetent enough that I should take my business to another pharmacy.
I used to be fairly happy with the CVS at Porter, though since they built one at Davis, I resent that the one in Porter is so far away. (When the weather is reasonable, I can walk to Davis, but not to Porter.) I refuse to do business with the East Arlington CVS--the pharmacy staff there is narrowminded, dishonest, rude, and viciously selfish, as well as incompetent.
It's not a problem for a pharmacy to be out of a particular medication and tell me I need to wait until the next day, or the next day after midafternoon. I don't expect any pharmacy to keep everything in stock. It's a problem when they tell me on Thursday they will have something on Friday, and on Friday when they tell me it will be there on Monday, and it's REALLY a problem when on Monday they tell me it will be there Tuesday. This problem, thank goodness, only happened once.
The pharmacists and their assistants aren't rude to me, and I don't think they are deliberately dishonest. I just can't tell if I've had a run of bad luck in dealing with them (aggravated by the fact that I use a bunch of different meds and refill the prescriptions at different times of month,) or if they are incompetent enough that I should take my business to another pharmacy.
I used to be fairly happy with the CVS at Porter, though since they built one at Davis, I resent that the one in Porter is so far away. (When the weather is reasonable, I can walk to Davis, but not to Porter.) I refuse to do business with the East Arlington CVS--the pharmacy staff there is narrowminded, dishonest, rude, and viciously selfish, as well as incompetent.
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Date: 2010-01-26 10:44 am (UTC)Yeah, I laugh at some of my coworkers who try to tell me that we will be out of a job if we have universal health care. Really, they have no clue what they are talking about.