[identity profile] billharnois.livejournal.com posting in [community profile] davis_square
I just went to get my free coffee and it's not even open!!! They don't open until noon.

Seems a lot less cozy in there now.

Date: 2010-02-01 03:44 pm (UTC)
From: [personal profile] ron_newman
I too found the old store a lot more attractive. Will this makeover lose them some customers?
Edited Date: 2010-02-01 03:44 pm (UTC)

Date: 2010-02-01 04:10 pm (UTC)
From: [identity profile] teko.livejournal.com
My sister used to work at a Starbucks, and she said one of the biggest frustrations was people who'd buy a small coffee & then camp out on a couch all afternoon... or take a nap... and leave others with nowhere to sit. The times I've had to use our Starbucks as an office, I've seen that sort of behavior. Seems like they got tired of it and decided to make the place as businesslike as possible - lots of laptop space - with nowhere to take a snooze or a fireside chat, and keep traffic moving. It'll lose them some "cozy coffeeshop" business, but maybe people put off by the couch-campers will stay longer.

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