I can't reach the Somerville city website. Who can fix this?

[ron_newman]

For the last couple of days, I have not been able to reach the Somerville city website - http://www.somervillema.gov . I don't have any trouble reaching other websites, and 311 doesn't know of any problem with the city website.

Other people using other ISPs can reach the city website, but I can't -- unless I use my neighbor's unsecured WiFi instead of my own DSL connection.

I haven't a clue how to fix this, or who to ask to fix it. A traceroute is below the cut, for geeky people who understand it:

traceroute to ci.somervillema.gov (209.113.138.134), 64 hops max, 40 byte packets
 1  192.168.100.1 (192.168.100.1)  0.939 ms  0.338 ms  0.349 ms
 2  * * *
 3  gis-gate.gis.net (208.218.128.1)  27.411 ms  27.477 ms  29.820 ms
 4  host5.209.113.139.conversent.net (209.113.139.5)  31.934 ms  32.170 ms  31.894 ms
 5  * * *
 6  * * *

Edit, 5:25 pm: This problem is now fixed, a few hours after I reported it to Galaxy DSL's customer support. Thanks, everyone. Here's their explanation: "OneComm (one of our upstream providers) is having some intermittent issues with specific routes to other OneComm IP's (209.113.138.134). Until they fix the issue we have it setup here so that instead of routing over the OneComm network to get to other OneComm connections the connection will now just route normally over the Internet."

Comments

[smammy]

Not sure about that. It looks like Ron's traceroute makes it as far as host5.209.113.139.conversent.net. Conversent is owned by One Communications, which is Somerville's hosting provider. So I would guess that Conversent/One is filtering out Ron's connections for some reason. The City will know nothing about this, of course.

[nu-luba.livejournal.com]

they may be considering it as bad traffic and have blacklisted the isp. That is still something your isp should handle.