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davis_squareFor the last couple of days, I have not been able to reach the Somerville city website - http://www.somervillema.gov . I don't have any trouble reaching other websites, and 311 doesn't know of any problem with the city website.
Other people using other ISPs can reach the city website, but I can't -- unless I use my neighbor's unsecured WiFi instead of my own DSL connection.
I haven't a clue how to fix this, or who to ask to fix it. A traceroute is below the cut, for geeky people who understand it:
Edit, 5:25 pm: This problem is now fixed, a few hours after I reported it to Galaxy DSL's customer support. Thanks, everyone. Here's their explanation: "OneComm (one of our upstream providers) is having some intermittent issues with specific routes to other OneComm IP's (209.113.138.134). Until they fix the issue we have it setup here so that instead of routing over the OneComm network to get to other OneComm connections the connection will now just route normally over the Internet."
Other people using other ISPs can reach the city website, but I can't -- unless I use my neighbor's unsecured WiFi instead of my own DSL connection.
I haven't a clue how to fix this, or who to ask to fix it. A traceroute is below the cut, for geeky people who understand it:
traceroute to ci.somervillema.gov (209.113.138.134), 64 hops max, 40 byte packets 1 192.168.100.1 (192.168.100.1) 0.939 ms 0.338 ms 0.349 ms 2 * * * 3 gis-gate.gis.net (208.218.128.1) 27.411 ms 27.477 ms 29.820 ms 4 host5.209.113.139.conversent.net (209.113.139.5) 31.934 ms 32.170 ms 31.894 ms 5 * * * 6 * * *
Edit, 5:25 pm: This problem is now fixed, a few hours after I reported it to Galaxy DSL's customer support. Thanks, everyone. Here's their explanation: "OneComm (one of our upstream providers) is having some intermittent issues with specific routes to other OneComm IP's (209.113.138.134). Until they fix the issue we have it setup here so that instead of routing over the OneComm network to get to other OneComm connections the connection will now just route normally over the Internet."
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no subject
Date: 2011-03-10 06:03 pm (UTC)Or, you know, cancel my DSL and get a real internet connection. ;)
ISP's problem
Date: 2011-03-10 06:04 pm (UTC)no subject
Date: 2011-03-10 06:06 pm (UTC)no subject
Date: 2011-03-10 06:08 pm (UTC)no subject
Date: 2011-03-10 06:16 pm (UTC)no subject
Date: 2011-03-10 06:28 pm (UTC)...
12 static-209-113-138-129.ngn.onecommunications.net (209.113.138.129) 39 ms 30 ms 31 ms
13 * * *
14 * * *
Pings to 209.113.138.129 are returned in the 25-40 ms range, but 209.113.138.134 times out. I can load the City of Somerville website without problems, though.
no subject
Date: 2011-03-10 06:31 pm (UTC)no subject
Date: 2011-03-10 10:20 pm (UTC)Edit: They sent me an explanation, which I've added to the end of the original post.
no subject
Date: 2011-03-10 06:24 pm (UTC)no subject
Date: 2011-03-10 06:30 pm (UTC)no subject
Date: 2011-03-10 07:22 pm (UTC)no subject
Date: 2011-03-10 06:30 pm (UTC)no subject
Date: 2011-03-10 06:31 pm (UTC)no subject
Date: 2011-03-10 06:39 pm (UTC)no subject
Date: 2011-03-10 06:48 pm (UTC)no subject
Date: 2011-03-10 06:30 pm (UTC)So, for example, try this link:
http://www.downforeveryoneorjustme.com/www.somervillema.gov
no subject
Date: 2011-03-10 06:32 pm (UTC)no subject
Date: 2011-03-10 06:46 pm (UTC)no subject
Date: 2011-03-10 06:58 pm (UTC)Also, does ci.somerville.Ma.us give any different response?
no subject
Date: 2011-03-10 07:02 pm (UTC)no subject
Date: 2011-03-10 07:32 pm (UTC)