Info on Hawk Cleaners Fire Losses

[josephineave.livejournal.com]

This was posted on the West Somerville Neighborhood Association email list. Thought it might be useful to some of you:

I'm sure some people on this list lost clothes in the fire at the Hawk Cleaners
last October. Hawk Cleaners is refusing to pay claims for articles lost in the
fire or communicate with former customers, despite stating initially that they
had insurance for this. While I feel for them since their business was
destroyed, I'm upset that they are refusing to communicate or honestly discuss
their ability to pay claims.

If you are trying to get a claim paid, you need to file a request for mediation
via the MA AG's office. Its pretty easy to do via their website. Several people,
self included, have already done so. The AG's office will then refer your claim
to the MA Consumer's Counsel office in Cambridge. They can be reached @
617-349-6150. It is important to file a claim if you intend to get any money
back b/c if mediation by the Consumer's Counsel fails, they will provide some
guidance regarding how to file a suit in small claims court.

Thought I'd pass this along to anyone else trying to get reimbursed for clothes
lost in the fire.

Comments

[bluesauce.livejournal.com]

I'm not surprised that Hawk Cleaners is being a gigantic piece of shit, even now that they're gone. Good info to have, you might want to post it to Yelp or something too, I'm sure there are people there that might want/need this, too.

[courtney o'keefe (from livejournal.com)]

I'm interested in signing up for the West Somerville Neighborhood Association email list. Where do I go?

[josephineave.livejournal.com]

Try this:

http://groups.yahoo.com/group/WestSomerville/