getting City tree trimmed?

[jd-science.livejournal.com]

Looking for advice... I put in a request to 311 over two months ago to have a City tree in front of my house trimmed. I've followed up 3 times to 311 and once to an individual DPW employee. The only responses I've gotten are that my request has been sent to DPW.

Has anyone ever had a situation like this and dealt with it successfully? It's apparently not allowed to have a private company come trim the tree, so I'm a bit stuck. 311 has generally been helpful, but in this case I'm getting pretty frustrated.

Thanks!

Comments

[pch1.livejournal.com]

We put a call in to 311 back in May, same sort of trouble, tree branches bending wires and scraping the front of my house. It took about 5 or 6 weeks but they came a couple of weeks ago. They were great and took care everything in 20 minutes. Maybe their staff is running a little thin with all the new tree plantings I'm seeing them doing lately.