Epson ink-jet printer repair?

[ron_newman]

My Epson CX4200 ink-jet printer/scanner/copier is intermittently failing with all red lights flashing and an "E" in the LED numeric display.

Can anyone here recommend a place or person who can fix it? Micro Center doesn't fix printers. The nearest authorized Epson service center is in Weymouth, which would not be an enjoyable trip on public transit. The printer is 9 years old, so it's long out of warranty and "authorized" isn't important to me.

Comments

[ron_newman]

Unfortunately, I don't see an obvious way to run that program in MacOS X 10.6.8 (Snow Leopard). If you have advice on that too, I'm all ears ;-)

I don't see a paper jam.

[agharta75.livejournal.com]

Here's one for Macs. (Again, not mine, never used it, haven't checked out reviews, might be a virus, etc)

http://www.wic.support/

Or you could connect the printer to a Windows machine and run the other utility.

[ron_newman]

Thanks. I ran it, but it told me that my Waste Ink Counter was "OK" (48% full) and did not need to be reset. :-( It did not offer any other diagnostic functions for my printer model.