[identity profile] larsks.livejournal.com posting in [community profile] davis_square
We're cancelling our RCN services (moving to Comcast for the time being to save a few tens of dollars/month). It looks like sometime in the last decade we lost our RCN branded remote control (a multifunction remote meant for use with a Motorola set-top box), which means they're going to charge us for it when I return the equipment. I'm curious if anyone here has one lying around they'd like to get rid of -- maybe left by a previous tenant, or something.

Thanks!

sorry

Date: 2009-02-24 05:13 pm (UTC)
From: [identity profile] coeceo.livejournal.com
Don't have one but had to tell you that Comcast lets you keep them......

Add it to the list of reasons to switch...

Re: sorry

Date: 2009-02-24 06:15 pm (UTC)
From: [identity profile] teele-sq.livejournal.com
this is a terrible reason to switch. remote controls are such a wasteful commodity. the fact that Comcast treats them as disposable hardly surprises me, but it's not something I want to champion.

In related news, I have an old RCN remote that I can't bring myself to throw away because I was hoping one day I might read a post like this on craigslist. My dream has come true!

Date: 2009-02-24 06:08 pm (UTC)
From: [identity profile] hiddenbear.livejournal.com
Are you sure they are going to charge you? If you return decade old equipment to Comcast, they just get rid of it - it is too obsolete to rent again. I'm sure this remote is of no use to RCN anymore either.

Date: 2009-02-24 06:36 pm (UTC)
From: [identity profile] teele-sq.livejournal.com
you can have mine. i live in Brockton.

Date: 2009-02-24 07:00 pm (UTC)
From: [identity profile] teele-sq.livejournal.com
that's a joke, i live in teele square. you can come pick it up if you like.

Re: sorry

Date: 2009-02-24 06:14 pm (UTC)
From: [identity profile] srakkt.livejournal.com
You may want to look into simply asking RCN for the introductory rate package and telling them you'll switch if they don't give it to you. I hear that works for some folks. Comcasts actual service is so terrible that the extra phone call ought to be worth it, at least to check.

Re: sorry

Date: 2009-02-24 07:27 pm (UTC)
From: [identity profile] srakkt.livejournal.com
I completely agree, that's not something to reward. I'm sorry that your experience with them has been so bad; they've been a real peach for me.

Date: 2009-02-26 01:00 am (UTC)
From: [identity profile] teele-sq.livejournal.com
I guess you decided you didn't really want an RCN remote?

Date: 2009-02-26 05:18 pm (UTC)
From: [identity profile] teele-sq.livejournal.com
well if you find out they charged you for the remote, let me know and i'll happily give you mine.

Date: 2009-02-26 03:46 pm (UTC)
From: [identity profile] yakshaver.livejournal.com
When I returned my RCN stuff, I forgot my remote. I just told the lady at the RCN office "I'm sorry, I forgot my remote" and she told me not to worry about it.

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