Anyone had good/bad experience with Saragas Eye & Laser Center?

[an-art-worker.livejournal.com]

Anyone had good/bad experience with Saragas Eye & Laser Center (on Highland)?

I started going there because it was close by. They have been having me come in for 2 appointments every 6 months. I don't have anything especially wrong with my eyes (needed reading glasses). When I have asked why 2 appointments - can't I do both tests in one visit, I have gotten huffy treatment, like I was being a creep or something. I was in there today for an eye exam and then the first of these two tests - and they had me sit at the machine and told me they were only going to do one eye - that I had to come back for another appt to do the other eye. Huh? That's a new wrinkle. When I asked, I again got the huffy treatment but someone mentioned something about what insurance would cover (and made some crack about me being paranoid). Well... my co-pay is $35. x 2 visits so I'd uh...kinda like to do both eyes at the same time...since I am sitting in the chair and we always did both eyes before.

Does any of this sound like standard operating procedure? They also got kind of huffy when I didn't want to buy their designer frames for my reading glasses. Sorry if this is or sounds like a rant - and I don't want to malign the place but it seems kind of weird.

Comments

[nalz.livejournal.com]

I've had lasik and didn't have to go back twice for each eye for an exam.

And in the 18 or so years prior to lasik..I never had to go back for each eye.

Sounds like they want to gouge $$. You are a customer and they should never be huffy with you for asking simple questions.