Opinions on RCN internet service?

[watercolorblue.livejournal.com]

Hi, all...I live near Teele Square, and my roommate and I are looking for the best deal on high speed internet service. So far, our best bet seems to be RCN. Do any of you use RCN for cable internet? What do you think of it? Are there any fantastic deals available to Somervillians that you want to let us in on?

Thanks for your help. The roomie and I are currently in dialup hell. Please send us a floatie.

Comments

[emblebug.livejournal.com]

I'm in Ball Square, and have had RCN for cable internet (and local phone and cable TV) for a year and a half. It's been great for us. Our modem did flake out a couple times in the first few months, but we haven't had any problems for at least a year. When we did have to call with problems, their customer service was always very helpful and patient with our OLD computer (it was my roomie's PC, still running windows 95!). Now, we have two computers connected, and they were very helpful when I called for assistance in setting up the router.