UPS Delivery
Oct. 27th, 2010 09:36 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
kerlin.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
davis_squareHas anyone else had problems with UPS delivery?
We're in Winter Hill, and for the last few weeks UPS has been refusing to deliver *any* package without a signature in person. Given that my boyfriend and I both have full time jobs, and can't sit around all day waiting for packages to arrive, this means that some packages have been returned to the sellers.
We've tried calling UPS and giving explicit instructions to leave packages at the back, private door to our apartment; leaving notes (the most recent UPS slip was left on TOP of our note saying to leave the package at the back door); calling shippers and having them designate the package as no signature necessary.
The driver is leaving slips in which he crosses out the area on the back where we can sign, and where it says "the sender required a signature at the time of delivery" he's crossed out "the sender" and written "UPS." He's also underlined "at the time of delivery," and scribbled over the spot where we can check where to leave the package.
I've just called UPS AGAIN and in theory the Somerville distribution center will be calling me back at some point today. With our schedules it is extremely difficult to drive to the out-of-the-way distribution center and pick the packages up directly, but I'm going to reschedule some things and try to go in person tonight to explain to them in small words that they are in the business of delivering packages.
Does anyone else have any ideas? suggestions? similar problems?
(For the record FedEx delivers quite happily to the back door with a 100% success rate so far.)
We're in Winter Hill, and for the last few weeks UPS has been refusing to deliver *any* package without a signature in person. Given that my boyfriend and I both have full time jobs, and can't sit around all day waiting for packages to arrive, this means that some packages have been returned to the sellers.
We've tried calling UPS and giving explicit instructions to leave packages at the back, private door to our apartment; leaving notes (the most recent UPS slip was left on TOP of our note saying to leave the package at the back door); calling shippers and having them designate the package as no signature necessary.
The driver is leaving slips in which he crosses out the area on the back where we can sign, and where it says "the sender required a signature at the time of delivery" he's crossed out "the sender" and written "UPS." He's also underlined "at the time of delivery," and scribbled over the spot where we can check where to leave the package.
I've just called UPS AGAIN and in theory the Somerville distribution center will be calling me back at some point today. With our schedules it is extremely difficult to drive to the out-of-the-way distribution center and pick the packages up directly, but I'm going to reschedule some things and try to go in person tonight to explain to them in small words that they are in the business of delivering packages.
Does anyone else have any ideas? suggestions? similar problems?
(For the record FedEx delivers quite happily to the back door with a 100% success rate so far.)
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Re: Don't get me started on UPS!
Date: 2010-10-28 03:46 pm (UTC)I'm approaching it purely from a practical standpoint: it seems like there are two issues here. One, there's a package the OP needs to get and two, there needs to be a way for the OP to not have this happen again. I'm not sure there's one elegant solution to both.