Come one, come all, come get your Kickass Cupcakes!

[kickasscupcakes.livejournal.com]

 

Hey there Davis Square...it's finally here...opening day is Saturday, September 8th...you can check out my website www.kickasscupcakes.com for all the details...hope to see you all there soon!
Sara

Comments

Re: Fail.

[stagnicity.livejournal.com]

There is a disease amongst many small-business owners that's a strange mix of superiority and deafness; while you seem to be showing some signs of it, I hope you don't succumb.

The folks I know who have tried out your product seem to all say the same thing: liked the product, horrified at the price. Amongst comments online, both on here and in other forums, people seem to feel comparably. Maybe you can thrive as a business charging these prices while also snubbing your nose at what is, for a lot of people, just standard protocol and customer-appreciation at bakeries: a discount on a dozen.

Then again, maybe you can't. But one way or another, what comes across as a barely-veiled and snotty attitude towards a dissatisfied customer isn't the way to do it. Some people "get" your cupcakes, some don't? Please. That sounds like an excuse for avoiding some self-reflection.

Also, I hope you've got evidence for your statements about Lyndell's; maybe you're new in business and don't understand that unsubstantiated and direct claims like that are things you can be sued over. Plus, it's just kind of bad form.

Enough of this cupcakery.