Hey there Davis Square...it's finally here...opening day is Saturday, September 8th...you can check out my website www.kickasscupcakes.com for all the details...hope to see you all there soon! Sara
I'm so excited! I have a lunch date in Davis on Saturday so I'm definitely stopping by...One of the lunchmates is vegan though, so I'm not sure she'll partake.
Congrats on your store! The website is really great.
I guess one vegan cupcake is better than zero vegan cupcakes, except I don't like coffee. Seems an odd choice to me, but hey, to each their own. I miss the kickass vegan cupcakes that Bhoja had. I miss Bhoja in general -- it was a fun little place. I wonder if that concept is going to be integrated into the expanded Martsa's.
do i, or do i not, stop by early to buy enough cupcakes to give one to every person at the first anime boston staff meeting of the year which will happen in the early afternoon at the pru? the answer to this question will be determined by if i get a quantity discount and also if promises of free publicity (assuming they are as delicious as you say) will additionally mitigate the bill.
AWWWW YEAH FINALLY i've been walking past this place ever since i moved to davis a month ago. peering inside, seeing what new construction got done.
then i immediately get distracted by PIGEONS SPARROWS OMG EVERYWHERE. ...new siding aint changing the fact you got a crazy birdhouse, mr. kickasscupcakes neighbor.
I posted this on Yelp.com too since we've been waiting forever for a cool, hip cupcake shop to open in the area :D http://www.yelp.com/topic/5STtw3-0h-UMB2Zukjt0XQ
Good luck. I own a small business myself near Teele Sq on Holland Street ( TAG - The Amaral Group (http://www.amaral.com)) that specializes in IT support for small/medium businesses in the area. So if I can help out a neighboring business I sure will.
There is Somerville Chamber event tonight at the Holiday Inn (5 to 7) - maybe drop by and introduce your cupcakes. The are here (http://www.somervillechamber.org/events_meetings.htm), but the after hours events are the 1st Thursday of every month.
So we swung by today in hopes of picking up a dozen cupcakes to bring with us to a party. At 2.75$ a cupcake, with no discount for a dozen? No thanks!
Seriously, when we saw the price of a cupcake from Kickass Cupcakes online, we thought said cupcake would be in line with the huge monster cupcakes we've seen on out cupcake hunting travels. Likely it wouldn't be the same size as one of the 5+ buck monsters from Crumbs in NYC, and we were fine with that (we couldn't finish'em anyways!), but at least it would be as big as Burger's & Cupcake's cake, right? Nope. A lone Hostess is bigger.
I hope that the vegan cupcakes and the deep fried cupcakes are in demand, because there's nothing here I can't find elsewhere for less or of better quality. Lyndell's is practically around the corner and these people have the gall to charge THREE TIMES the price for a cupcake? Given the choice between a frosting-anemic, over-cooked cap chocolate cupcake from Kickass and three times as many perfect three bite cupcakes from Lyndell's, I know what I'm bringing to a party every time.
We did have cupcakes from Kickass Cupcakes and they were pretty, well, boring, for cupcakes. Maybe deepfrying would give them the edge, but all in all, there was not enough frosting, the cakes were on the dense side, and they seemed overcooked. I won't pin the fishy smell outside the place on them as that is likely just odur du Davis.
My wife and I have been honestly and eagerly waiting for Kickass to open in Davis Square. When I first heard rumor, I told my wife and she was ecstatic. We waited for the hopeful June opening and waited and waited. We were so eager, we even swung by this Saturday morning (the 8th) hoping they opened at 10 AM in hopes of getting a taste!
Bottom line, Kickass Cupcakes is a sucker's bet for tourists and the desperate until they swell the size of their cake in line with their pricing (buck fiddy for current size, tops, 15$ a dozen).
I'm sorry you didn't like my cupcakes, but comparing them to Lyndell's just doesn't work. Lyndell's is able to charge 1.50 for their cupcakes because they use cheap ingredients-hydrogenated fats, oil and artificial flavors in their cupcakes. Kickass cupcakes are all natural, made with butter, eggs, local dairy milk and cream, real vanilla and no artificial flavors, preservatives or trans fats. Can Lyndell's say that? As they say, you get what you pay for. I completely get that you like their cupcakes better, after all cupcake are a personal thang. Some people get my cupcakes, some don't. Check out Daily Candy today to see who does. That fishy odor comment is just completely uncalled for.That's just rude. What's up with that????
Wow. You know, if you google around, you'll find a lot of very similar critiques of the Kickass products and services, centered on: size/price ratio, cake consistency, and customer service. Judging from this response to customer comments, I can see where the complaints on the customer service end of things are coming from; you seem to be completely uninterested in honest reactions from actual customers (or maybe I just don't "get" your cupcakes, whatever that means). For what it's worth, this thread on Chowhound (http://www.chowhound.com/topics/404793) leads me to believe that the Daily Candy is pretty suspect.
Look, here's what I've gathered from tasting your product (strawberry shortcake cupcake... I went in intending to buy a dozen to take to a party, but felt that $33 for a dozen is just too steep a price) and reading other reviews online, a simple solution of increasing cupcake size to something that people can look at and say "yes, that's a $3 cupcake" would probably score you some more repeat customers. Certainly you can't please everyone all the time, but if cupcakes are so very personal, then you might end up selling to a select few persons.
I want to be a repeat customer, but I'll be waiting to hear how things shake down once you're more settled in and have had a chance to maybe consider the feedback that's out there.
Let's compare them to the current standard-bearers of cupcakes then - New York's Magnolia and Buttercup Bake Shop. Both are cheaper ($1.85 a cupcake) and larger and yet still use natural ingredients. Plus you can't tell me that their rent is less than yours.
Welcome to the neighborhood, I hope you do well because I'm all for locally owned business. But consider us your focus group. You can either disregard what we say as a bunch of crazy internet folk, or take it to heart that we are a cross-section of your customers.
There is a disease amongst many small-business owners that's a strange mix of superiority and deafness; while you seem to be showing some signs of it, I hope you don't succumb.
The folks I know who have tried out your product seem to all say the same thing: liked the product, horrified at the price. Amongst comments online, both on here and in other forums, people seem to feel comparably. Maybe you can thrive as a business charging these prices while also snubbing your nose at what is, for a lot of people, just standard protocol and customer-appreciation at bakeries: a discount on a dozen.
Then again, maybe you can't. But one way or another, what comes across as a barely-veiled and snotty attitude towards a dissatisfied customer isn't the way to do it. Some people "get" your cupcakes, some don't? Please. That sounds like an excuse for avoiding some self-reflection.
Also, I hope you've got evidence for your statements about Lyndell's; maybe you're new in business and don't understand that unsubstantiated and direct claims like that are things you can be sued over. Plus, it's just kind of bad form.
Patsy's in East Somerville has small cupcakes with sugary frosting for 50 cents each. I'm sure they're not organic or anything, but they're a huge hit when we bring them to parties.
Lots of flavors were sold out at 1:45pm - no mojito cupcake for me! - but I did get a cherry cheesecake (the "cheesecake" is the frosting) that I liked quite a bit, and I'll be back for a few more flavors for sure. I hope there were more batches getting baked and ready as the day went on.
$2.75 is not especially cheap, but neither is whatever a small cup of ice cream costs at JP Licks.Uyou could get a few more mass-produced cupcake at Lyndells' for the same price, but still sugary and sweet, or a more mass produced half gallon of ice cream from Brigham's for the same price as a small cup from JP Licks - but most of the time, more frosting or a bigger bowlful is not what I'm looking for.
No, I'm not kidding. I buy my bread at Lyndell's pretty often, and I'm sure we'll be buying cupcakes there for school birthday parties and whatnot, and I like Lyndell's just fine. But liking them just fine doesn't mean they don't have a giant vat of cupcake and cake frosting in the back that goes on all of their cupcakes, and it's a particular type of frosting that doesn't taste so different to me from the ones I get from the supermarket even if theirs are made in Everett or wherever and delivered to all of the Market Basket or Foodmaster chains in Massachusetts and whipped up in a mixer big enough frost a lot of cakes, dyed pink and blue and yellow, and squirted out of a big pastry bag onto the cupcakes.
Lyndell's is a good neighborhood example of this kind of baked goods, but it's still a red-and-white-string-tied-boxes bakery whose baked goods look as familiar as any other neighborhood bakery in another neighborhood. (Now, if they'd only sell my favorite rainbow cookies there..) Sure, there's yet another level of mass produced for things like Hostess cupcakes, but to me Lyndell's is on only a slightly larger *scale* (I would guess they have 3x the square footage and 5-10x the inventory?) than Kickass but has a very different *style* from the Kick*ass cupcakes. I think there's a room for both styles in Somerville, and Lyndell's will get just as much business from me as they used to.
But please don't give me grief because my preference in a tastes-like-homemade cupcake matches what's being made at Kickass and yours doesn't - her cupcake is worth $2.75 on occasion to me and isn't to you, and in either case it doesn't taste like the same thing as I can buy Lyndell's.
I was also eager to try the kickass cupcakes.. I walked over a few minutes after 11 ready to stock up to share with friends at breakfast - I ended up getting 3 since I could only justify that expense for the novelty.
I settled on the super (or double?) chocolate, mojito and strawberry cakes. Took them to a friend's house, cut the cakes up into 4 pieces each to share between the 4 of us. We were all in agreement that they didn't live up to the hype and for the money we wouldn't be making many return visits.
First impressions was that these cakes are way small - I think for $2.75 I would expect something a bit more substantial - not a muffin size but at least something the size of a standard cupcake not 3/4 the size of the established minimum. It's like getting a slice of a large pizza that was cut into 16 instead of the standard 8 pieces and paying more than standard price. I felt like a tool for forking over the money - but did it anyway just to satisfy my curiosity.
The chocolate topping was out of hand good - the cake itself was dry and overcooked. the mojito and strawberry frostings were good but they were somewhat runny and hard to eat - a cupcake is a kind of on the run snack and it's hard to run and wipe runny frosting off of yourself. The cakes themselves were mostly dry the toppings better. They were good cupcakes but 2 of the test tasters are also relatively good cooks and were certain that they could match the cupcakes without much trouble - and make batches for the sale price of just 1 or 2.
I would head over to Lyndells for a black and white pastry (I think they're $1) anyday over kickass cupcakes. At this point Kickass cupcakes is a gimmicky name that will draw people in but unless they make some changes I can't imagine they will survive after the initial curiousity is satistified.
I wish them luck because it's a good addition to the square - maybe there are enough rich kids/yuppies around to keep them going?
I liked the cupcakes I tried very much. $2.75 is about the price of a few automatic espresso shots in hot water from Starbucks, and don't get me started on the milk drinks, so that price for a UNIQUE and delicious dessert is reasonable in this day and age. They were certainly unlike any cupcakes I've ever had before. I will be stopping in when I'm craving some sugar.
I read the blog entry and there's a familiar "anonymous" comment.
Anonymous said...
Lyndells cupcakes are cheap because they are made with cheap ingredients- hydrogenated fats, oil, artificial flavors. They are not all natural. As they say...you get what you pay for.
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Date: 2007-09-06 01:36 am (UTC)<3 <3 <3
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Date: 2007-09-06 01:41 am (UTC)(It seriously is. My birthday.)
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Date: 2007-09-06 12:02 pm (UTC)no subject
Date: 2007-09-06 01:44 pm (UTC)no subject
Date: 2007-09-06 01:46 am (UTC)Yep. Have to try that.
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Date: 2007-09-06 01:47 am (UTC)Congrats on your store! The website is really great.
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Date: 2007-09-06 02:11 am (UTC)I do think there were some vegan offerings among the flavors...
Mmm, num-nums
Date: 2007-09-06 02:17 am (UTC)KickAssCupcake-owner-person, thanks! There are many of us little, vegan people in the area who are thrilled to try all your animal-free creations!
Re: Mmm, num-nums
Date: 2007-09-06 05:11 pm (UTC)no subject
Date: 2007-09-06 01:52 am (UTC)(no, really, I had to.)
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Date: 2007-09-06 02:21 am (UTC)no subject
Date: 2007-09-06 02:23 am (UTC)no subject
Date: 2007-09-06 02:25 am (UTC)no subject
Date: 2007-09-06 02:38 am (UTC)I'm counting down!
Date: 2007-09-06 03:09 am (UTC)Welcome to my world cupcake wizards!!
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Date: 2007-09-06 06:44 am (UTC)no subject
Date: 2007-09-06 10:43 am (UTC)i've been walking past this place ever since i moved to davis a month ago. peering inside, seeing what new construction got done.
then i immediately get distracted by PIGEONS SPARROWS OMG EVERYWHERE.
...new siding aint changing the fact you got a crazy birdhouse, mr. kickasscupcakes neighbor.
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Date: 2007-09-07 11:03 am (UTC)no subject
Date: 2007-09-06 11:01 am (UTC)no subject
Date: 2007-09-06 11:09 am (UTC)no subject
Date: 2007-09-06 11:20 am (UTC)Delicious cupcakes!
and NO!
You're down the street from me, like a block, this is going to take some serious will-power.
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Date: 2007-09-06 01:41 pm (UTC)http://www.yelp.com/topic/5STtw3-0h-UMB2Zukjt0XQ
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Date: 2007-09-06 01:52 pm (UTC)no subject
Date: 2007-09-06 01:59 pm (UTC)::swoon::
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Date: 2007-09-06 03:05 pm (UTC)no subject
Date: 2007-09-06 05:49 pm (UTC)no subject
Date: 2007-09-06 02:26 pm (UTC)no subject
Date: 2007-09-06 03:15 pm (UTC)Can't wait to try those out. :-)
Good Luck!
Date: 2007-09-06 03:43 pm (UTC)There is Somerville Chamber event tonight at the Holiday Inn (5 to 7) - maybe drop by and introduce your cupcakes. The are here (http://www.somervillechamber.org/events_meetings.htm), but the after hours events are the 1st Thursday of every month.
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Date: 2007-09-06 06:01 pm (UTC)no subject
Date: 2007-09-08 11:38 am (UTC)no subject
Date: 2007-09-08 01:09 pm (UTC)Fail.
Date: 2007-09-08 11:55 pm (UTC)Seriously, when we saw the price of a cupcake from Kickass Cupcakes online, we thought said cupcake would be in line with the huge monster cupcakes we've seen on out cupcake hunting travels. Likely it wouldn't be the same size as one of the 5+ buck monsters from Crumbs in NYC, and we were fine with that (we couldn't finish'em anyways!), but at least it would be as big as Burger's & Cupcake's cake, right? Nope. A lone Hostess is bigger.
I hope that the vegan cupcakes and the deep fried cupcakes are in demand, because there's nothing here I can't find elsewhere for less or of better quality. Lyndell's is practically around the corner and these people have the gall to charge THREE TIMES the price for a cupcake? Given the choice between a frosting-anemic, over-cooked cap chocolate cupcake from Kickass and three times as many perfect three bite cupcakes from Lyndell's, I know what I'm bringing to a party every time.
We did have cupcakes from Kickass Cupcakes and they were pretty, well, boring, for cupcakes. Maybe deepfrying would give them the edge, but all in all, there was not enough frosting, the cakes were on the dense side, and they seemed overcooked. I won't pin the fishy smell outside the place on them as that is likely just odur du Davis.
My wife and I have been honestly and eagerly waiting for Kickass to open in Davis Square. When I first heard rumor, I told my wife and she was ecstatic. We waited for the hopeful June opening and waited and waited. We were so eager, we even swung by this Saturday morning (the 8th) hoping they opened at 10 AM in hopes of getting a taste!
Bottom line, Kickass Cupcakes is a sucker's bet for tourists and the desperate until they swell the size of their cake in line with their pricing (buck fiddy for current size, tops, 15$ a dozen).
Re: Fail.
Date: 2007-09-10 02:32 pm (UTC)As they say, you get what you pay for. I completely get that you like their cupcakes better, after all cupcake are a personal thang. Some people get my cupcakes, some don't. Check out Daily Candy today to see who does.
That fishy odor comment is just completely uncalled for.That's just rude. What's up with that????
Re: Fail.
Date: 2007-09-10 10:18 pm (UTC)Look, here's what I've gathered from tasting your product (strawberry shortcake cupcake... I went in intending to buy a dozen to take to a party, but felt that $33 for a dozen is just too steep a price) and reading other reviews online, a simple solution of increasing cupcake size to something that people can look at and say "yes, that's a $3 cupcake" would probably score you some more repeat customers. Certainly you can't please everyone all the time, but if cupcakes are so very personal, then you might end up selling to a select few persons.
I want to be a repeat customer, but I'll be waiting to hear how things shake down once you're more settled in and have had a chance to maybe consider the feedback that's out there.
Re: Fail.
Date: 2007-09-11 12:56 pm (UTC)Welcome to the neighborhood, I hope you do well because I'm all for locally owned business. But consider us your focus group. You can either disregard what we say as a bunch of crazy internet folk, or take it to heart that we are a cross-section of your customers.
Re: Fail.
Date: 2007-09-12 11:05 pm (UTC)The folks I know who have tried out your product seem to all say the same thing: liked the product, horrified at the price. Amongst comments online, both on here and in other forums, people seem to feel comparably. Maybe you can thrive as a business charging these prices while also snubbing your nose at what is, for a lot of people, just standard protocol and customer-appreciation at bakeries: a discount on a dozen.
Then again, maybe you can't. But one way or another, what comes across as a barely-veiled and snotty attitude towards a dissatisfied customer isn't the way to do it. Some people "get" your cupcakes, some don't? Please. That sounds like an excuse for avoiding some self-reflection.
Also, I hope you've got evidence for your statements about Lyndell's; maybe you're new in business and don't understand that unsubstantiated and direct claims like that are things you can be sued over. Plus, it's just kind of bad form.
Enough of this cupcakery.
Re: Fail.
Date: 2007-09-14 02:16 am (UTC)no subject
Date: 2007-09-09 02:27 am (UTC)Lots of flavors were sold out at 1:45pm - no mojito cupcake for me! - but I did get a cherry cheesecake (the "cheesecake" is the frosting) that I liked quite a bit, and I'll be back for a few more flavors for sure. I hope there were more batches getting baked and ready as the day went on.
$2.75 is not especially cheap, but neither is whatever a small cup of ice cream costs at JP Licks.Uyou could get a few more mass-produced cupcake at Lyndells' for the same price, but still sugary and sweet, or a more mass produced half gallon of ice cream from Brigham's for the same price as a small cup from JP Licks - but most of the time, more frosting or a bigger bowlful is not what I'm looking for.
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Date: 2007-09-09 02:48 pm (UTC)Are you joking? It's absurd to claim that Lyndell's "mass produces" anything, it's a neighborhood bakery for crying out loud.
I'm not impressed with a lack of quality accompanied by a unjustifbly high price tag.
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Date: 2007-09-09 06:35 pm (UTC)Lyndell's is a good neighborhood example of this kind of baked goods, but it's still a red-and-white-string-tied-boxes bakery whose baked goods look as familiar as any other neighborhood bakery in another neighborhood. (Now, if they'd only sell my favorite rainbow cookies there..)
Sure, there's yet another level of mass produced for things like Hostess cupcakes, but to me Lyndell's is on only a slightly larger *scale* (I would guess they have 3x the square footage and 5-10x the inventory?) than Kickass but has a very different *style* from the Kick*ass cupcakes. I think there's a room for both styles in Somerville, and Lyndell's will get just as much business from me as they used to.
But please don't give me grief because my preference in a tastes-like-homemade cupcake matches what's being made at Kickass and yours doesn't - her cupcake is worth $2.75 on occasion to me and isn't to you, and in either case it doesn't taste like the same thing as I can buy Lyndell's.
Agree with C_M_I
Date: 2007-09-09 04:28 am (UTC)I settled on the super (or double?) chocolate, mojito and strawberry cakes. Took them to a friend's house, cut the cakes up into 4 pieces each to share between the 4 of us. We were all in agreement that they didn't live up to the hype and for the money we wouldn't be making many return visits.
First impressions was that these cakes are way small - I think for $2.75 I would expect something a bit more substantial - not a muffin size but at least something the size of a standard cupcake not 3/4 the size of the established minimum. It's like getting a slice of a large pizza that was cut into 16 instead of the standard 8 pieces and paying more than standard price. I felt like a tool for forking over the money - but did it anyway just to satisfy my curiosity.
The chocolate topping was out of hand good - the cake itself was dry and overcooked. the mojito and strawberry frostings were good but they were somewhat runny and hard to eat - a cupcake is a kind of on the run snack and it's hard to run and wipe runny frosting off of yourself. The cakes themselves were mostly dry the toppings better. They were good cupcakes but 2 of the test tasters are also relatively good cooks and were certain that they could match the cupcakes without much trouble - and make batches for the sale price of just 1 or 2.
I would head over to Lyndells for a black and white pastry (I think they're $1) anyday over kickass cupcakes. At this point Kickass cupcakes is a gimmicky name that will draw people in but unless they make some changes I can't imagine they will survive after the initial curiousity is satistified.
I wish them luck because it's a good addition to the square - maybe there are enough rich kids/yuppies around to keep them going?
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Date: 2007-09-09 07:38 pm (UTC)no subject
Date: 2007-09-10 03:26 am (UTC)no subject
Date: 2007-09-11 12:22 am (UTC)Anonymous said...
Lyndells cupcakes are cheap because they are made with cheap ingredients- hydrogenated fats, oil, artificial flavors. They are not all natural. As they say...you get what you pay for.